Rahul Tripathi
Team Work
BHOPAL,MP
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
GOOGLE PAY INDIA
CSE
Bhopal
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
UST Global
IT Administrator/Exam Controller
Bhopal
08.2014 - 12.2020
- Provided technical support for hardware and software issues across departments.
- Trained staff on new technologies and software applications effectively.
- Developed documentation for IT processes and user guides for staff reference.
- Installed, configured, and maintained hardware such as servers, computers, and printers.
- Assisted with the installation of new applications on workstations and servers.
- Supervised accounting staff to ensure compliance with internal controls.
- Oversaw cash flow management to maintain liquidity and operational efficiency.
- Oversaw daily activities of staff members including hiring, training and evaluating personnel performance.
- Provided support during audits conducted by outside agencies or internal audit teams.
Vodafone M-Pesa
CSE
Bhopal
03.2014 - 11.2014
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Fullerton India Credit Company Limited
Group Credit Officer
Bhopal
10.2013 - 02.2014
- Evaluated credit applications to determine eligibility for loans and credit lines.
- Reviewed financial documents to assess applicants' creditworthiness and risk factors.
- Communicated with clients to gather additional information for loan processing.
- Monitored accounts for compliance with lending regulations and policies.
- Trained junior staff on credit assessment procedures and documentation standards.
- Followed banking requirements and government lending regulations.
- Assessed property appraisals, title histories and insurance information.
Education
Bachelor of Arts -
Model Higher Secondry School
Bhopal05-2014
Skills
- Customer service
- Team collaboration
- Creative problem solving
- Data analysis
- Process improvement
- Relationship management
- Time management
- Project planning
- Problem-solving
- Customer relations
- Problem resolution
- Excellent communication
Affiliations
- Participate in 34thMadhya Pradesh State Basketball Championship 2005.
Languages
Hindi
First Language
Timeline
GOOGLE PAY INDIA
CSE
07.2025 - Current
UST Global
IT Administrator/Exam Controller
08.2014 - 12.2020
Vodafone M-Pesa
CSE
03.2014 - 11.2014
- Fullerton India Credit Company Limited
Group Credit Officer
10.2013 - 02.2014
Bachelor of Arts -
Model Higher Secondry School