Summary
Overview
Work History
Education
Skills
Timeline
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Rahul Vemuganti

Citrix Administrator
Hyderabad,Telangana

Summary

Working as Citrix administrator for multi-client environment and working as Team Lead for a specific client playing key role in day to day activities(BAU) as well project activities while ensuring environment stability/hygiene and Customer satisfaction.

Overview

5
5
years of professional experience

Work History

Citrix Administrator

Capgemini
08.2019 - Current
  • Implemented and managed Citrix Virtual Apps and Desktops environments, ensuring seamless application delivery for users.
  • Monitored and operated the Citrix environment, windows and VMware. This includes installing, configuring, patching, upgrading, and maintaining the environment.
  • Configured and maintained Citrix NetScaler for load balancing and secure remote access.
  • Monitored system performance using monitoring tools such as Citrix Director for proactively addressing the issues and optimizing resource allocation.
  • Assisted in capacity planning and scalability assessments to ensure Citrix environments could accommodate growing user demands and business expansion.
  • Stayed abreast of industry trends and Citrix updates, recommending and implementing best practices to enhance the overall performance and security of the virtualization environment.
  • Collaborated with the Service Desk and Helpdesk teams to enhance their understanding of common Citrix-related issues, enabling them to provide more effective first-level support to end-users.
  • Provided technical expertise and guidance to other teams during the integration of new applications or updates, ensuring compatibility with Citrix infrastructure and adherence to best practices.
  • Collaborated with cross-functional teams and coordinated with various technical towers, as well as Application/Functional Teams, to design, deploy, and address infrastructure-related implementations, issues, or requests for virtualization solutions tailored to business needs.
  • Participated in the planning and execution of disaster recovery drills to validate the resilience of Citrix infrastructure and ensure business continuity.
  • Conducted regular system audits, identifying and addressing potential vulnerabilities to enhance security.
  • Automated regular operational tasks using powershell scripts.
  • Created implementation documents and procedures and provided knowledge transfer to Teams.
  • Developed and maintained comprehensive documentation, including configuration guides and troubleshooting procedures, to facilitate knowledge transfer and team efficiency.
  • Provided training to IT staff and end-users on Citrix technologies, fostering a knowledgeable user base and reducing the frequency of support requests.
  • Engaged with vendors for product evaluations, upgrades, and issue resolution, ensuring the Citrix environment remained up-to-date and aligned with industry standards.
  • Contributed to the development and enforcement of IT policies and procedures related to Citrix environments, ensuring compliance with organizational standards and regulatory requirements.
  • Acted as a point of contact for infrastructure-related implementations, addressing issues or fulfilling requests from cross-functional teams in a timely and efficient manner.
  • Participated in regular meetings with different technical teams to discuss ongoing projects, upcoming changes, and potential impacts on the Citrix environment, fostering a proactive and coordinated approach to IT operations.
  • Ensured alignment between infrastructure initiatives and broader organizational goals by actively participating in strategic planning sessions with key stakeholders from different technical areas.
  • Engaged in root cause analysis sessions with Application and Functional Teams to identify and resolve issues related to application delivery, ensuring a holistic problem-solving approach.
  • Played a key role in change management processes, reviewing proposed changes from various teams to assess potential impacts on Citrix environments and coordinating necessary adjustments to minimize disruptions.
  • Proactively communicated Citrix-related updates, changes, and maintenance activities to relevant stakeholders, fostering transparency and minimizing surprises during critical project phases.

Education

B.Tech - Electronics And Communications Engineering

Jyothishmathi Institute of Technological Sciences
Karimnagar

Skills

  • Citrix XenApp/XenDesktop
  • Server Administration
  • Virtualization (VMware, Hyper-V)
  • Active Directory
  • Networking (TCP/IP, DNS, DHCP)
  • Load Balancing
  • PowerShell Scripting
  • Citrix Policies
  • SSL Certificate Management
  • Citrix Provisioning methods (MCS, PVS)
  • Citrix Federated Authenticated Service
  • Profile Management (Citrix UPM)
  • Citrix Cloud Services
  • Citrix Director
  • Vulnerability Remediation

Timeline

Citrix Administrator

Capgemini
08.2019 - Current

B.Tech - Electronics And Communications Engineering

Jyothishmathi Institute of Technological Sciences

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Rahul VemugantiCitrix Administrator