RAIHAN HALDER
Kolkata,INDIA
Summary
Accomplished professional with expertise in business development and sales target achievement. Demonstrates proficiency in lead generation, cross-selling, and relationship management to drive portfolio growth and operational efficiency. Skilled in data entry, SOP process improvement, and closing techniques, contributing to enhanced business operations. Committed to leveraging skills for continued career advancement in dynamic business environments.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Relationship officer
Citibank
Dubai, UAE
08.2024 - Current
- Conducted market research, identifying new trends in banking sector.
- Maintained up-to-date knowledge of legislation and policy changes.
- Managed over 30 plus customer everyday by cold call
- Visit over more than 5 listed companies everyday
Assistant Manager
Kotak Mahindra Bank Ltd
Kolkata, India
06.2023 - 06.2024
- Assist in development and implementation of strategies to acquire retain CASA customers.
- Assist with account opening, KYC verification, and other operational tasks.
- Promote and cross-sell insurance products to existing and potential customers.
- Resolve customer inquiries also complaints promptly,professionally
- Identify and recommend process improvements to enhance customer experience, operational efficiency.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
Officer Sales
AXIS BANK
Kolkata,, INDIA
04.2021 - 06.2023
- Actively promote and sell CASA products (Current Accounts, Savings Accounts) to new and existing customers.
- Act as primary point of contact for customer queries related to CASA, insurance, and operational processes.
- Assist with account opening, KYC verification, and other operational tasks
- Handle customer service requests related to account operations, including fund transfers, statement requests, and transaction inquiries.
Business development executive
PhonePe
Kolkata, India
02.2019 - 03.2020
- Identify and target potential retail partners within assigned territories.
- Onboard new retailers by guiding them through registration and activation process, ensuring smooth transition.
- Achieve and exceed monthly and quarterly retailer acquisition targets.
- Build and maintain strong relationships with retail partners to foster long-term loyalty.
Branch Relationship Executive
SBI Card
Kolkata, India
01.2018 - 02.2019
- Achieved 120% of quarterly sales quota for new credit card acquisitions
- Expanded small business loan, credit card portfolio by 30% through targeted sales initiatives.
- Boosted cross-selling of investment products by 18%
Education
Bachelor of Business Administration - Business
Mangalayatan University
01.2024 -
Master of Arts - Arts
Rabindra Bharati University
Bachelor of arts (BA) - Arts
University Of Calcutta
Skills
- Business development , Sales target achievement , Lead generation,
- Cross-selling, Relationship management, Portfolio growth, Operational efficiency ,
- Business Development, Data entry, SOP Process improvement, Closing techniques
Languages
English
Fluent
Hindi
Native
Beng
Native
Affiliations
- Singing
- Reading novels
- Like to learn new skills
- Interest Explore new thing
Accomplishments
State Champion (2007)
This is actually school label poetry Achievement , this Achievement memorable moment in my childhood period.
Certification
Microsoft Office
Microsoft Excel
Python programming
AI mastery bootcamp
Timeline
Relationship officer
Citibank
08.2024 - Current
Bachelor of Business Administration - Business
Mangalayatan University
01.2024 -
Assistant Manager
Kotak Mahindra Bank Ltd
06.2023 - 06.2024
Officer Sales
AXIS BANK
04.2021 - 06.2023
Business development executive
PhonePe
02.2019 - 03.2020
Branch Relationship Executive
SBI Card
01.2018 - 02.2019
Master of Arts - Arts
Rabindra Bharati University
Bachelor of arts (BA) - Arts
University Of Calcutta
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