Raihana Mohammed
Contract Administrator
Bangalore
Overview
3
3
years of professional experience
Work History
Contract Administrator
Juniper Networks Pvt Ltd.
07.2017 - 12.2020
- Daily work load allocation and conducted refresh training to the team and a new hire training.
- Completing the service requests received from the requesters within the SLA time lines. Worked on BI reports for contract activations.
- Gained knowledge on different process in short time span after joining.
- Maintained 100% accuracy most of the times. Created Process documents for different process.
- Took initiative of working on expedites and replying to mails in timely manner even after office hours.
- Interaction with stake holders/ Sales process owners/ Global process owners on various process requirements.
- Trained the new hire on end-to-end process aspects and did 100% audit.
- Early invoicing in order to recognize revenue as per approvals. Assist stake holders and sales team with quarter end agreement set up requirements analyze and review various reports for accuracy and consistency.
- SSUI Project: Freight payments of Goods and services part.
- SP Custom Project: setting up contracts where it is missing information.
- Installation of serial numbers in SAP, as a part of GSS process.
- Assisted team members on various process aspects as and when required.
- Handling quarter end activities to ensure the high-volume orders are billed as per the requests.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Prepared and issued reports on contract performance and compliance.
- Oversaw contracts for over number different departments using both manual and automated strategies.
- Expedited resolution of contractual disputes by serving as a liaison between parties and facilitating open communication channels.
Education
BBA - Marketing And Accounting
Jyoti Nivas College
Bangalore, India 05.2017
Skills
Interpersonal and written communication
Timeline
Contract Administrator
Juniper Networks Pvt Ltd.
07.2017 - 12.2020
BBA - Marketing And Accounting
Jyoti Nivas College
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