RAINISH CHOKSI
Surat
Summary
Results-driven Retail Banking Professional with 20 years in branch banking and sales leadership. Expertise in branch operations, CASA growth, HNI relationship management, and customer acquisition. Led high-performing teams to exceed business targets while fostering a culture of compliance and service excellence.
Overview
22
22
years of professional experience
Work History
Branch Manager
HDFC Bank Ltd.
Surat
05.2018 - Current
- Lead overall branch profitability and business growth.
- Drove CASA, retail assets, insurance, investment, and cross-selling initiatives to enhance customer portfolio.
- Manage branch operations, compliance, audit, risk, and customer service.
- Lead, coach, and develop high-performing sales and operations teams.
- Strengthened relationships with HNI and key customers to foster loyalty and increase business opportunities.
- Ensured achievement of branch business plans and productivity targets through strategic planning and execution.
- Increased Nanpura Branch business from ₹161 Cr to ₹457 Cr, delivering ₹296 Cr growth.
- Increased Ghod Dod Branch business from ₹620 Cr to over ₹1,011 Cr, adding ₹391 Cr in business.
- Qualified for multiple prestigious MDRT international contests including London, Greece, Singapore, and Bangkok.
Relationship Banking Head
HDFC Bank Ltd.
11.2012 - 05.2018
- Managed a team of Relationship Managers handling affluent customer portfolios.
- Conducted joint customer meetings and coaching sessions.
- Ensured CRM discipline and superior customer experience.
- Identified business opportunities, enhancing portfolio profitability through targeted initiatives.
- Increased CASA by ₹48.75 Cr.
- Generated ₹48 lakh insurance business in two months.
- Mentored three Relationship Managers, resulting in their promotions to Branch Managers.
Relationship Manager
HDFC Bank Ltd.
02.2008 - 10.2012
- Managed HNI customer portfolio worth ₹81 Cr.
- Delivered business across CASA, Trade & Forex, Insurance, Assets, Credit Cards, and Investments.
- Built long-term customer relationships and improved wallet share.
- Increased CASA by ₹18 Cr.
- Achieved ₹15 lakh Insurance income.
- Achieved ₹25 lakh Trade & Forex income.
- Achieved annual income target of ₹1.20 Cr within the first six months.
- Promoted as Relationship Banking Head.
Associate Sales Manager
Yes Bank Ltd.
02.2006 - 01.2008
- Acquired HNI customers and promoted investment solutions.
- Organized local marketing events and strategic tie-ups.
- Increased brand visibility through community engagement.
- Won the prestigious Malaysia Sales Contest.
Team Leader
Airtel (DSA)
10.2004 - 01.2006
- Led field sales teams to achieve sales targets and enhance customer engagement.
- Managed recruitment, training, performance evaluations to develop a high-performing sales team.
- Managed recruitment, training, and performance.
- Conducted promotional campaigns and corporate sales.
Education
Bachelor of Computer Applications -
South Gujarat University
Higher Secondary Certificate -
GSEB
Secondary School Certificate -
GSEB
Skills
- Retail banking management
- Branch Operations
- Risk management compliance
- CASA & Liability Growth
- HNI & Affluent Banking
- P&L Management
- Business development strategy
- Customer Acquisition & Retention
- Cross-selling & Revenue Growth
- Retail Banking Solutions
- Relationship Management
- Performance Management
- Stakeholder Management
- Team Leadership & Coaching
- Customer Experience Excellence
Languages
- English
- Hindi
- Gujarati
Timeline
Branch Manager
HDFC Bank Ltd.
05.2018 - Current
Relationship Banking Head
HDFC Bank Ltd.
11.2012 - 05.2018
Relationship Manager
HDFC Bank Ltd.
02.2008 - 10.2012
Associate Sales Manager
Yes Bank Ltd.
02.2006 - 01.2008
Team Leader
Airtel (DSA)
10.2004 - 01.2006
Bachelor of Computer Applications -
South Gujarat University
Higher Secondary Certificate -
GSEB
Secondary School Certificate -
GSEB