RAJ BHASKAR
Sales Trainer
Kolkata
Summary
To acquire a set of skills, knowledge for self-development and for the growth Of the Organization and utilize the opportunity in the best possible manner, To Perform Every Responsibility to the best of my ability. Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 6 years of progressive training experience & 6 years of experience in sales.
Overview
11
11
years of professional experience
Work History
Branch Training Manager
Exide life Insurance, Now HDFC Life
Kolkata
2018.12 - Current
- I am looking after 6 branches in Kolkata for Learning & Development.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Managed new employee orientation training process for more than 40 employees each year.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Managed all exempt employee coaching, training and performance improvement actions.
Unit Manager
Cignattk Health Insurance Co. Ltd
Kolkata
2016.08 - 2018.12
- This role mixed of sales & training both.
- Generated new business with marketing initiatives and strategic plans.
- Trained business partners & drive them for business.
Assistant Manager
Kotak Securities Ltd
Kolkata
2015.01 - 2016.08
- In Kotak Securities I works in bank channel (IndusInd Bank)
- I have two branches to sourced 3-in-1 product.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Relationship Manager
HDFC Life Insurance
Kolkata
2013.07 - 2014.08
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
- Got a Promotion in HDFC Life Insurance.
Financial Planning Consultant
Aviva Life Insurance Co. Ltd.
Kolkata
2011.01 - 2013.06
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Developed recommendations specific to client's financial situation on variety of topics.
- Got promoted in 3 months (JFM) in Aviva LIC(Financial Planning Consultant to Senior Financial Planning Consultant).
Education
M.B.A - Marketing
International Institute of Business Studies, PTU
2011
PGPBM - Banking & Insurance
International Institute of Business Studies
2011
B.Com - undefined
Calcutta University
2008
Skills
- Training Program Assessment
- On-The-Job Training
- Training Needs Analysis
- New Hire Onboarding
- Individual Trainings
- Content Development
- Role Playing
- Sales Team Development
- New Employee Training
- Motivational Leadership
- Sales Tactics
- Training Methods
- Observations and Evaluations
- Learning Outcomes Tracking
Languages
Bengali
English
Hindi
Timeline
Branch Training Manager
Exide life Insurance, Now HDFC Life
2018.12 - Current
Unit Manager
Cignattk Health Insurance Co. Ltd
2016.08 - 2018.12
Assistant Manager
Kotak Securities Ltd
2015.01 - 2016.08
Relationship Manager
HDFC Life Insurance
2013.07 - 2014.08
Financial Planning Consultant
Aviva Life Insurance Co. Ltd.
2011.01 - 2013.06
M.B.A - Marketing
International Institute of Business Studies, PTU
PGPBM - Banking & Insurance
International Institute of Business Studies
B.Com - undefined
Calcutta University
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