Shayan Chowdhury
Training Manager
Kolkata
Summary
Seeking Senior level Opportunities in Training & Development with leading Organization of high repute.
A competent professional with over 8 years of experience in Training & Development, Liaising & Coordination, Content Development, Team Management and Client Relationship Management. Associated with companies like Kotak group ltd, India Infoline Samasta finance ltd in Learning and Development from more than 4 years. Excellence in: Providing learning and development training solutions in-line with business / growth objectives / initiatives i.e., assessing learning and development needs/programs, articulating, designing and implementing Leading sales activities through quality supervision and strengthening relationships with key accounts Hands-on experience in developing training manuals for business excellence and achieving customer satisfaction Proficient in implementing training and development initiatives to enhance the productivity, building capability, quality assurance and customer satisfaction measurement matrix An effective communicator with honed interpersonal, leadership, problem solving and motivational skills.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work History
Senior Branch Training Manager
Kotak group Ltd
Kolkata
09.2022 - Current
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Delivered new employee onboarding and training sessions via LNG.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Managed new employee orientation training process for more than 500 employees each year.
Regional Training Manager
IIFL Samasta finance ltd
East & North East
03.2019 - 09.2022
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members.
- Managed new employee orientation training process for more than 500 employees each year.
- Delivered new employee onboarding and training sessions via Goal.
- Managed new employee orientation training process for more than 500 employees each year.
Customer Relationship Officer
Ujjivan Small Finance Bank Ltd.
Kolkata
06.2018 - 03.2019
Senior Executive Sales & Marketing
Breathing Earth Resort
Kolkata
01.2018 - 06.2018
Logistic Coordinator
Millenium Leisure Hospitality Services Pvt.ltd
Project Coordinator
Loharuka Group
Education
Master in Business Administration (MBA) (Major- Marketing) - Marketing Management And Research
Techno India , Salt Lake, Sec–V
Kolkata 07.2013 - 08.2015
Bachelor of Business Administration -
Techno India , Kolkata
Kolkata 06.2010 - 08.2013
Higher Secondary (10+2) (Commerce) -
Sudhir Memorial Institution
Kolkata 04.2008 - 03.2010
Secondary (10) -
Indira Gandhi Memorial High School
Kolkata 04.2003 - 03.2008
Advance Tally ERP 9 -
NIIT
KolkataAdvanced Excel -
FYNE CUBE Learning (P) Limited
KolkataSAS Fundamentals & SAP ERP using GBI 2.1 using ECC 6.04 -
SAP UNIVERSITY
KolkataSkills
Sales Training
Compliance Training
Coaching and Mentoring
Training Program Development
Learning Management Systems
Relationship Building
New Hire Training
Training Program Modification
Training Program Assessment
Training Needs Analysis
Adult Learning Theories
Data Entry
New Hire Orientation
Public Speaking
Productivity Improvement
Remote Employee Training
Google Drive
Timeline
Senior Branch Training Manager
Kotak group Ltd
09.2022 - Current
Regional Training Manager
IIFL Samasta finance ltd
03.2019 - 09.2022
Customer Relationship Officer
Ujjivan Small Finance Bank Ltd.
06.2018 - 03.2019
Senior Executive Sales & Marketing
Breathing Earth Resort
01.2018 - 06.2018
Master in Business Administration (MBA) (Major- Marketing) - Marketing Management And Research
Techno India , Salt Lake, Sec–V
07.2013 - 08.2015
Bachelor of Business Administration -
Techno India , Kolkata
06.2010 - 08.2013
Higher Secondary (10+2) (Commerce) -
Sudhir Memorial Institution
04.2008 - 03.2010
Secondary (10) -
Indira Gandhi Memorial High School
04.2003 - 03.2008
Logistic Coordinator
Millenium Leisure Hospitality Services Pvt.ltd
Project Coordinator
Loharuka Group
Advance Tally ERP 9 -
NIIT
Advanced Excel -
FYNE CUBE Learning (P) Limited
SAS Fundamentals & SAP ERP using GBI 2.1 using ECC 6.04 -
SAP UNIVERSITY
Internship
Indian Farmers & Fertilizers Co-operatives (IFFCO), How to Reduce the Marketing Cost, July - August 2015
Disclaimer
The above information is correct to the best of my knowledge. I am prepared to produce my testimonials and other references on request.