RAJ BHAT
Roop nagar
Summary
I aspire to achieve professional excellence in pursuance of organizational goals while seeking personal growth and development and utilizing my experience & skills to the fullest, taking the job with a sense of responsibility & making my contribution by learning & working productively.
Overview
19
19
years of professional experience
4
4
Languages
Work History
District Sales Manager
Ascent Meditech Ltd.
09.2023 - Current
Area Sales Manager
Brainbees Solutions Pvt Ltd.
03.2021 - 08.2022
- Company Overview: Firstcry
- Firstcry
Senior Sales officer
The Himalaya Drug Company
04.2018 - 02.2021
Senior Sales Team Leader
P&G
02.2014 - 03.2018
- Making appointments with and meeting new customers
- Agreeing sales, prices, contracts and payments
- Meeting sales targets
- Promoting new products and any special deals
- Advising customers about delivery schedules and after-sales service
- Allocating tasks to staff
- Ensuring the performance of the staff is of a high standard
- Reporting to management
- Discussing and resolving problems
- Carrying out performance reviews
- Provide training to staff and sub distributors
Senior Associate (SCM)
Bharti Airtel Ltd
01.2012 - 01.2014
- Total responsibility for site acquisition, till operations for all BTS, site related work in Patna
- Co-ordination for site clearance for RF & MW planning, civil validation and handover for built-up
- Providing need based support to field team in case issues from owner, Government bodies
- Tracking of sites since acquisition till operations to ensure on time completion & preparing MIS for management review
- Coordinating with internal teams i.e
- Finance, sales, legal, for all site related issues
- Responsible for site sharing with other operator
- Handling and ensuring a quality work from team members as well as outsourced agencies to get the work done within the given time frame
- Maintain complete data compilation and analysis leading to cost control and identification of other decision making avenues
Manager
DIGITUS ELECTRONICS
08.2008 - 12.2012
- Company Overview: SAMSUNG
- Distributor appointment
- Performance monitoring of distributors and retailers in order to achieve distribution width & depth
- Handling a team of Two (Sales), Two Floor Manager & Sales team of 17 persons
- Achieve targeted subscriber numbers in the assigned geography
- Maintaining the trust level of executive with regular appreciations, decentralization of authority and responsibility
- Resolve customer complaints regarding sales and service
- Monitor customer preferences to determine focus of sales efforts
- Determine price schedules and discount rates
- Review operational records and reports to project sales and determine profitability
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
- Prepare budgets and approve budget expenditures
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs
- SAMSUNG
Customer care executive
TATA INDICOM
01.2006 - 08.2008
- Answer participant questions, as well as question participants to obtain full understanding of what information is being requested
- Document all calls with regards to participant inquiries accurately using Call Tracking System
- Monitor Call Tracking for responses from administrative team so call returns are done in a timely fashion
- Provide quality customer service on every call
- Communicate clearly and effectively with participants
- Manage length of calls
- Recognizing and managing assertive customer calls
- Promote teamwork and call center success
- Listen to and critique recorded conversations for purposes of improving customer skills
- Provide customers with product and service information
- Transfer customer calls to appropriate staff
Education
12th - HSC
5 Bhawan Hr.Sec School
Jammu, J&K10th - SSE
New Shastri Memorial School
Jammu, J&KDiploma - Computer Administration
DOEAC
Course - Tally
DOEAC
Bachelor of Arts - Arts
Jammu University
Jammu, India 04.2001 -
Accomplishments
- Awarded with 3rd position in Slogan & Collage making competition.
- Got certificate from Help Age India (Organization providing Monetary helps to Old People).
Personal Information
- Father's Name: Sh. M. L Bhat
- Date of Birth: 01/09/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
District Sales Manager
Ascent Meditech Ltd.
09.2023 - Current
Area Sales Manager
Brainbees Solutions Pvt Ltd.
03.2021 - 08.2022
Senior Sales officer
The Himalaya Drug Company
04.2018 - 02.2021
Senior Sales Team Leader
P&G
02.2014 - 03.2018
Senior Associate (SCM)
Bharti Airtel Ltd
01.2012 - 01.2014
Manager
DIGITUS ELECTRONICS
08.2008 - 12.2012
Customer care executive
TATA INDICOM
01.2006 - 08.2008
Bachelor of Arts - Arts
Jammu University
04.2001 -
12th - HSC
5 Bhawan Hr.Sec School
10th - SSE
New Shastri Memorial School
Diploma - Computer Administration
DOEAC
Course - Tally
DOEAC
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