Raj Chakraborti

Sense is a Series D startup, in the ATS automation space.

• Reporting to Director of Product and working on Core Product - Engage - SMS and Email Automation Communication platform.
• Defining Engage 2.0, with wizard creation, focus on better User Experience.
• Work on Engage as Hub product, which acts as Control and messaging center for SMS, Chatbots and Discover Platforms
• Lead Customer Research, Industry Research on Journey Creation Wizard.
• Plan Rock and Pebble Items, Define PRD for Quarterly Roadmap with Engineering, Product Design and Analytics Team
• Communicate for Release with CS, Marketing for the adoption of new features.
• Responsible for Net Dollar Retention and Retention metric

• Truebase is AI drive Sales acceleration platform. Its dated for public launch in March and has seed funding for $2 Million
• Designed entire onboarding and user activation experience using Intercom and interviewing sales reps from top North America Tech companies. Focus on Activation and Revenue as metrics

• SmartServ is a Field Service Management platform, focusing in the North American Market. Was first product hire.
• Owned Activation Metrics and improved onboarding by 20%
• Increased QoQ Revenue by 10% to help reach 1 Million ARR
• Key Stakeholders - Engineering VP, QA Team and Customer Success
• Design and implement playbook for technical migration, Product Roadmap and QA

• GroSum is Employee Engagement platform with a focus on Enterprise customers in SE ASIA and the Middle East
• Owned end to end metrics for 360 Feedback feedback module from launch to implementation
• Created new product line - OKR for startups, with checkin-chatbot, the first of its kind in industry
• Create Integration playbook with other platforms including JIRA, Salesforce and SAP

• Documented and communicated database schemas using accepted notations.
• Coded in SQL and Informatica