RAJ KARAN
Gurgaon
Summary
Innovative Software Engineer with experience in fast-paced environments. Proficient in Java, specializing in the development of REST APIs for web applications. Committed to delivering project goals efficiently and effectively.
Overview
7
7
years of professional experience
Work History
SDE3
CARS24
Gurgaon
01.2024 - Current
- Developed an AI chatbot to recommend cars based on customer preferences.
- Designed and implemented Finance, Selling, Post-Booking, and Post-Delivery flows, covering the entire car-buying journey.
- Migrated chatbot flows from Dialogflow to an in-house NLU model, reducing per-request costs.
- Expanded chatbot availability from the mobile app to M-Site, Web (CA Agent), and WhatsApp platforms.
- Integrated multiple LLM models for various use cases including:
a) Resume scoring, JD tuning, and skills extraction.
b) Call summarization and scoring for sales agents.
c) Sales pitch generation and car comparison.
d) Feature and specification summarization of cars.
e) Car USP generation and inspection report summarization (part-wise and overall).
f) Pulse App for agents, enriched with GenAI-powered content to enhance customer interaction. - Designed and developed the driving school listing scalable api.
Senior Software Engineer
Paytm
Noida
04.2023 - 01.2024
- Contributed to the development and migration of high traffic APIs to alternative services.
- Contributed independently to the migration of heavily trafficked database tables to another database.
Software Engineer - II
Airtel
Gurgaon
04.2021 - 04.2023
- Played a crucial role in successful dev and productionize wallet and bank account related API in Nigeria within a six-month timeframe.
- Contributed to various features including Security questions, Micro-Merchant functionality, Pin Encryption Decryption, Customer Service APIs, Funds transfer APIs, Disbursement APIs, Subscriber and Agent Payment APIs.
- Developed a microservice switch for cross-border payments, expanding support from P2P transactions to include CASHIN, CASHOUT, and Merchant Payments.
Software Engineer
Craterzone pvt ltd
Noida
01.2019 - 04.2021
- Developed RFID Rule-Engine service for DMIC-LDB, enhancing event filtering and business logic application on container RFID data for detailed tracking.
- Developed API for admin panel dedicated to handling OCR events, facilitating assignment of non-ISO standard data efficiently.
Software Engineer
Parangat Technology pvt ltd
Noida
02.2018 - 12.2018
Worked on Questure, a social media app for bucket lists and travel diaries with features like photo sharing, likes, comments, and experience sharing.
Contributed to ALARMAA, a health reminder app for managing medicine schedules, stock alerts, doctor visits, and health monitoring for blood pressure and diabetes.
Education
B. TECH - CSE
I.T.S. Engineering College
Greater Noida06.2018
XII - CS
S.B.V. Mori Gate No
Delhi05.2014
Xth - Math, Science, English
S.B.V. Mori Gate No - 1
Delhi05.2010
Skills
- Java 8
- Rabbit-MQ
- Kafka
- Cloud - GCP
- Micro-services
- Kubernetes
- Spring Boot
- Spring Security
- Redis
- MySQL
- PostgreSQL
- NOSQL(MongoDB)
- Elastic-Search
- Eclipse
- IntelliJ Idea
- Visual Studio Code
- Linux
- Windows
- Mac
- Maven
- Postman
- Jenkins
- GIT
- SVN
- JIRA
- Design Pattern
- Data Structure
- Team collaboration
Rewards And Recognition
- Got a certificate of 10X developer in CARS24
- Got a certificate of Founder Award (The Fresh Force)
- Got certificate of Star Performer of the Quarter from Airtel
- Got a certificate of Star Performer of the year from Craterzone
- Got certificate of Appreciation and Oscar Award of the year from NEC India
Timeline
SDE3
CARS24
01.2024 - Current
Senior Software Engineer
Paytm
04.2023 - 01.2024
Software Engineer - II
Airtel
04.2021 - 04.2023
Software Engineer
Craterzone pvt ltd
01.2019 - 04.2021
Software Engineer
Parangat Technology pvt ltd
02.2018 - 12.2018
B. TECH - CSE
I.T.S. Engineering College
XII - CS
S.B.V. Mori Gate No
Xth - Math, Science, English
S.B.V. Mori Gate No - 1
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