Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Languages
Personal Information
Timeline
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Raj kumar

Ghaziabad

Summary

Results-driven Power BI Developer with a proven track record at IEnergizer IT PVT.LTD, specializing in data transformation and advanced reporting. Expert in SQL and DAX, I enhanced service quality by reducing response times by 30% through real-time alerts, while demonstrating strong analytical and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Power BI Developer

IEnergizer IT PVT.LTD
05.2019 - Current
  • Automated data extraction using Python (Selenium) from client tools.
  • Used SQL for data cleansing and transformation, preparing it for Power BI reports.
  • Developed Power BI dashboards to monitor agent performance, customer satisfaction, and service levels, with interactive features and DAX calculations.
  • Implemented real-time alerts via Python and SQL, notifying process heads through WhatsApp and email when KPIs dropped below targets.
  • Reduced response time to issues by 30%, improving service quality and enabling better agent allocation based on real-time data.

Assist Team Leader

Cogent E-Services Pvt Limited
12.2016 - 05.2019
  • Handling and coordinating Renewal and POS activities for Max Life Insurance.
  • Reviewing policies and related documentation for any potential forgery.
  • Analyzing and reporting of samples investigated and fraud/forgery identified.
  • Responsible for daily MIS about Business along with Renewals.
  • Handling all the queries provided by Tele sales team as well as from the customer’s side.
  • Responsible for arranging appointments for payment collection of the Customers by field Agents.
  • Perform quality check on the decisions provided by Sales Team.

Education

BA - Distince

Subharti University
Meerut
05-2025

10th -

UP Bord
S.C.S Inter College Fatehpur Narayan Meerut

12th -

UP Bord
S.C.S Inter College Fatehpur Narayan Meerut

Skills

  • Advance MIS Reports
  • Advance Excel
  • V-lookup
  • H-lookup
  • Validation
  • Consolidation
  • Process Flow Chart
  • Logical Formulas
  • Formulate the Dashboard
  • Dashboard
  • Pivot Table
  • Charts
  • Conditional Formatting
  • Google Sheets
  • Drive
  • Professional Emailing
  • Power BI
  • Data transformation
  • Data modeling
  • Multiple Joints creation
  • Row level security structure creation
  • DAX Function
  • SQL
  • All Types of joints
  • Database structure creation
  • Procedure writing

Accomplishments

  • Received appreciation from clients and senior management throughout my career.
  • Appreciated by CPO for completing entire 'All Regional Vendor Audit' under 3 Months TAT at Compass Group.
  • Achieved first slab in renewal allocation in December 2013 and 2014.

Disclaimer

I hereby declare that all the information furnished above are true and correct to the best of my knowledge and belief.

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 02/20/96
  • Gender: Male
  • Nationality: Indian

Timeline

Power BI Developer

IEnergizer IT PVT.LTD
05.2019 - Current

Assist Team Leader

Cogent E-Services Pvt Limited
12.2016 - 05.2019

BA - Distince

Subharti University

10th -

UP Bord

12th -

UP Bord

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