Pooja Murugan
Veppampattu, Tiruvallur
Summary
Motivated and detail-oriented M.Com graduate with nearly 2 years of corporate experience at CMA CGM GBS India. Seeking an entry-level Assistant Professor position in Commerce to enhance student engagement and real-world learning in commerce subjects. Passionate about contributing to the academic growth and development of future professionals in the field.
Overview
2
2
years of professional experience
Work History
Junior Executive
CMA CGM GBS India
07.2022 - 04.2024
- Worked on the Brazil booking project.
- Ensure that all the bookings are completed on schedule and within TAT hours agreed upon the agency.
- Auditing bookings to reduce agency error escalation.
- Setup a meeting with all team members to ensure that there are no communication gaps during the booking process.
- Acted as the main point of contact for internal and external parties ensuring effective communication.
- Ensure all dangerous, hazardous and special cargo bookings are completed with utmost care.
- Action on all customer service amendments, queries and complaints received.
Education
M.Com - 75%
Nazareth College of Arts and Science
2022
B.Com - 69%
DRBCCC Hindu College
2020
Skills
- Proficient in utilizing customer service software including NOVA (Salesforce), LARA and iBook
- Skilled in organizing multiple responsibilities
- Working experience on MS Office, Word, Excel
- Adaptability and ability to deliver results under tight deadlines
Academic Interests
- Marketing Management'
- Business Finance
Internship
- Completed Internship project in Tube Products of India Limited on Financial position of the company.
Hobbies and interests
- Drawing
- Playing Kabaddi
Languages
English
Upper Intermediate
B2
Tamil
Bilingual or Proficient (C2)
Timeline
Junior Executive
CMA CGM GBS India
07.2022 - 04.2024
B.Com - 69%
DRBCCC Hindu College
M.Com - 75%
Nazareth College of Arts and Science
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