RAJ PRASHAR

Client: USAA

• Led and managed a team of 5 members, ensuring timely delivery and smooth task execution
• Worked extensively with Elastic Stack (ELK) v8.3 for log management, monitoring, and analysis
• Troubleshot and resolved log parsing issues to ensure accurate data ingestion
• Designed, developed, and enhanced ingest pipelines based on business requirements
• Created and maintained index configurations, templates, and mappings
• Implemented and managed Index Lifecycle Management (ILM) policies for efficient data retention
• Built and maintained Logstash pipelines for data processing and transformation
• Supported Elasticsearch cluster upgrades and maintenance activities
• Worked across both SaaS and On-Premise environments
• Managed retirement of legacy data feeds and ensured seamless transitions
• Collaborated with cross-functional teams for requirement gathering and solution implementation
• Monitored system performance and optimized indexing and search efficiency
• Ensured data quality, consistency, and reliability across pipelines
• Supported Elasticsearch cluster upgrades and maintained system stability
• Used Git for version control, code management, and team collaboration
• Utilized ServiceNow for incident, change, and request management
• Developed Kibana dashboards, visualizations, alerts, snapshots, and Watchers for proactive monitoring

• Client: State Farm
• Monitoring ATM (Application Transaction Monitoring), ATM is a monitoring and alerting product to measure the availability and performance of business applications, services and infrastructure (In house Product).
• Responsible for availability of infrastructure such as windows/Linux server and containers.
• Capture the business Transaction flows and reply it on a browser to stimulate how an end user will interact with a business application selenium web driver.
• Using Jenkins and selenium web hub we replay recorded script on a configurable schedule on pre-defined browser.
• Success/Failure of the transaction and response time will be captured using Elasticsearch and Logstash.
• Writing automation script to generate and send alerts for transaction failures to the corresponding teams.
• Detailed reports for transaction and business transaction flows (Hourly, Dily and Monthly) in Kibana.
• Creating Dashboards for health of business transaction flows in Kibana.
• Created automation script for software/patch update, server reboot and SSL certificate updates.
• Created infrastructure availability dashboards on Grafana.
• Lead 5 members team (Onsite/Offshore).
• Handling P1, P2 tickets in ServiceNow.

• Client: Synchrony Financials
• Migrating logs from Splunk to ELK.
• With the help of Splunk queries replicating Splunk dashboards, reports and alerts to Kibana.
• Developed 500+ dashboards and alerts using Opendistro and Kibana.
• Responsible for setting up ELK (Elasticsearch, Logstash, Kibana) platform, parsing unstructured logs using regular expressions to structured JSON format.
• Responsible for creating pipeline for data ingestion from server to Elasticsearch.
• Responsible for data mapping, masking PII data (in Logstash) and index creation based on requirements.
• Creating complicated visualization and alerts using DSL query in Kibana.
• Executing complicated KQL search for creating reports.