Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Raj Singh

Raj Singh

Govt Employee
JALANDHAR

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer Number years of related experience to a challenging position with room for advancement. Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Overview

7
7
years of professional experience
12
12
years of post-secondary education
3
3
Certifications

Work History

Banker

Canara Bank
Jalandhar
08.2016 - Current
  • Provided advice on different bank products and financial options.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Balanced teller drawers and ATM cash.
  • Opened, closed, and updated accounts for customers.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Generated reports and analysis of customer data to identify trends and potential business opportunities.
  • Cross-sold credit cards, loans and other bank products.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Maintained friendly and professional customer interactions.
  • Established rapport with new clients to increase satisfaction and loyalty.

Education

Master Of Arts - History

Himachal Pradesh University
Shimla
03.2017 - 06.2019

B. Sc. In Hospitality - Hotel Management

IHM Chennai
Chennai
08.2010 - 08.2015

Diploma In Food & Beverages - Hospitality

SIHM JODHPUR
Jodhpur
06.2009 - 05.2010

12th - COMMERCE

Central Academy CHB
Jodhpur
05.2007 - 05.2009

10th - CBSE BOARD

St.Marys Convent School
Kasauli
05.2005 - 05.2007

Skills

Consumer banking

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Additional Information

MDRT USA

Certification

IIBF JAIIB

Timeline

MDRT USA

12-2022

IIBF CAIIB

12-2020

IIBF JAIIB

07-2019

Master Of Arts - History

Himachal Pradesh University
03.2017 - 06.2019

Banker

Canara Bank
08.2016 - Current

B. Sc. In Hospitality - Hotel Management

IHM Chennai
08.2010 - 08.2015

Diploma In Food & Beverages - Hospitality

SIHM JODHPUR
06.2009 - 05.2010

12th - COMMERCE

Central Academy CHB
05.2007 - 05.2009

10th - CBSE BOARD

St.Marys Convent School
05.2005 - 05.2007
Raj SinghGovt Employee