Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Raj Sinha

Senior Manager - Solutions
Raj Sinha

Summary

Experienced SaaS evangelist with 17+ years in Solutions, Sales Engineering, and Customer Success. Formerly with Cvent, skilled in conflict resolution, communication, leadership, decision-making, problem-solving, time management, and customer service.

Overview

17
years of professional experience

Work History

Hubilo Softech Private Limited
Bengaluru

Senior Manager
02.2021 - Current

Job overview


  • Creating and managing a team of Solutions Consultants
  • Ensure that the support function for sales is available as and when needed
  • Aligning SCs with the sales quotas and organization's goals
  • Performance reviews and appraisal management
  • Screening and hiring
  • My team of SC's would: work with the sales team to understand the prospects' requirements and help deliver a smooth and tailor-made demo
  • Help the sales rep with responding to RFPs/RFIS/RFQs, etc
  • Responding to technical questions on behalf of the sales reps working closely with the product team to share feedback and test new features provide product training to sales reps and new hires
  • Manage project allocation and review
  • Mentor and share timely feedback

Cvent India Private Limited
Gurgaon

Assistant Team Lead
04.2011 - 02.2021

Job overview


  • Managing a team of Solutions Consultants
  • Ensure that the support function for sales is available as and when needed
  • Manage project allocation and review
  • Mentor and share timely feedback
  • Aligning SCs with the sales quotas and organization's goals
  • Performance reviews, Solutions and RFP at Cvent India Private, - Solutions and RFP, I was required to do the following:
  • Managing a team of Solutions Consultants
  • Ensure that the support function for sales is available as and when needed
  • Manage project allocation and review
  • Mentor and share timely feedback
  • Aligning SCs with the sales quotas and org's goals
  • Performance reviews

EXLservices.com
Noida

Senior Customer Support Representative
06.2006 - 04.2011

Job overview

  • Making collection calls to Dell Financial Customers
  • Debt Collection
  • Mentoring
  • Escalation Management
  • Training

Arvato India Private Limited
Gurgaon

Senior Tech Support Executive
04.2008 - 02.2011

Job overview

  • Managing queue calls
  • Troubleshooting Xbox gaming console related queries
  • Responding to billing and subscription queries
  • Training and mentoring new hires
  • Product testing

Education

IEC University
Himachal Pradesh

BBA from Business
07.2015 - 2018.08

University Overview

Skills

Proof of Concept (PoC) Demonstration

undefined
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

IT'S NICE TO BE IMPORTANT, BUT IT'S MORE IMPORTANT TO BE NICE
ALIE JULES

Timeline

Senior Manager
Hubilo Softech Private Limited
02.2021 - Current
IEC University
BBA from Business
07.2015 - 2018.08
Assistant Team Lead
Cvent India Private Limited
04.2011 - 02.2021
Senior Tech Support Executive
Arvato India Private Limited
04.2008 - 02.2011
Senior Customer Support Representative
EXLservices.com
06.2006 - 04.2011
Raj SinhaSenior Manager - Solutions