Raj Tilak Gurjar
Service Advisor/Engineer
Jhotwara
Summary
Driven and knowledgeable professional seeking a career opportunity to leverage expertise and personal skills in order to gain a comprehensive understanding of the industry within a reputable organization. Committed to taking on responsibilities and making significant contributions towards the long-term objective of managing the Service Advisory Work.
Overview
17
17
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Relationship Manager and Service Advisor
K.S. Motors Pvt. Ltd.
04.2014 - 01.2025
- To interpret customer concern for the auto mechanic, so that the mechanic can diagnose and repair problem correctly
- To work with customers to schedule service and handle administrative aspects of customer service department
Floor Controller
R.D. Honda
04.2012 - 03.2014
- Monitoring stocks in their Stores
- Allocation job cards to the various bays and monitor the work done on the vehicle
- Manage the quality of work done on multiple bays
- Take trials of the vehicle to understand customer concern / complaints better to diagnose the cause of the problem
Mechanic
Advent Automobiles
04.2008 - 04.2012
- Keep equipment available for use by inspecting and testing vehicles completing preventive maintenance such as engine tunes UPS, oil change, Replacing of Vehicle Parts, conducting routine maintenance work aiming to vehicle functionally and longevity
Education
Polytechnic Diploma - Electrical
Post Graduation - MA
Graduation - BA
XII - undefined
X - undefined
Skills
Technical Support
Knowledgeable in System
Client rapport
Sales expertise
Complaint resolution
Service standard compliance
Stocking and replenishing
Order fulfillment
Professional telephone demeanor
Stock management
Personal Information
- Date of Birth: 04/05/89
- Marital Status: Married
Certification
RSCIT Government of Rajasthan
Timeline
RSCIT Government of Rajasthan
01-2017
Mahindra Risator - GOLD
11-2016
Mahindra Risator - GOLD
01-2016
Mahindra Risator - SILVER
07-2014
Mahindra Risator - SILVER
04-2014
Relationship Manager and Service Advisor
K.S. Motors Pvt. Ltd.
04.2014 - 01.2025
Floor Controller
R.D. Honda
04.2012 - 03.2014
Skill Contest 2010-11 (Zonel leval technician) At HMSI Manesar
02-2011
Skill Contest 2009-10 (Zonel leval technician) At HMSI Manesar
01-2010
Mechanic
Advent Automobiles
04.2008 - 04.2012