RAJ VIRVERMA

• Key responsibilities

1) Business Development

• Drive life, health, and general insurance through HDFC Bank branches.
• Achieve targets (FYP - first year premium), renewals, and 13th persistency.
• Identify cross-sell and upsell opportunities.

2) Branch management

• Manages a zone and six cluster 81 HDFC Bank branches.
• Conduct regular branch visits to ensure Partners' engagement.
• Train and motivate branch staff (BMs, PBs, and RMs) and health and life insurance partners.

3) Partners' Relationship Handling

• Ensure resource-level activation on a monthly basis.
• Drive regular review meetings with cluster managers and branch managers.
• Monitor partners' performance through dashboard and MIS.
• Working on IRDA and NISM registration.

4) Compliance and Process Adherence

• Ensure all applications and documentation are compliant.
• Coordinate with underwriting and operations for smooth policy issuance.

• Handling a team of 22 (3 ASMs, 15 SSMs, and 4 SMs).
• Handling 4 branches: Agra, Mathura, Saharanpur, and Meerut.
• Strategist with proven abilities in devising strategies to augment business and streamline distribution networks.
• Proven track record of successfully superseding predefined targets, and accomplishing consistent growth in turnovers.
• Successful in building relationships with all branch leaders, seizing control of critical problem areas, and delivering on client commitments.
• The stints in diverse sectors have sharpened abilities in identifying potential, deconstructing complex situations, and further conceiving and implementing streamlined solutions that have led to increased revenues, profitability, and overall success.
• Skills in communication and presentation, with demonstrated abilities in mentoring motivated teams toward achieving individual and organizational goals.
• Holding No. One position in Pan India with a total of 178% YTD achievement.
• Won 6 awards in the STM category out of 7 in H1 2023 in PSF.
• Won top branch in JAS with a total achievement of 217%.
• Won Best Branch in FY 2022-23 with a total of 234%.
• Won rank No. 1 in the APR category year-to-date.
• Qualified 5 international contests (Amsterdam, Phuket, and Budapest), Malaysia, and Macau, and 4 national contests (Goa, Goa, Kasoli, Jim Corbett). In just 15 months of tenure.
• Team Growth: 3 SMs were promoted to SSMs in 8 months. 1 SSM was promoted to SBM in 6 months, and 1 ASM is about to be promoted to TM in just 11 months.

• Take care of 09 branches in Up and 3 branches in Uttaranchal total 12 branches (Agra, Mathura, Jhansi, Aligarh, Bulandshehar, Saharanpur, Meerut, Bareilly, Moradabad, Haldwani, Haridwar and Dehradun)
• Handling 12 branches with team strength of 21 CSO.
• Working with 5 Call centers as well as Walking customer.
• Cross Sell to all existing Customer of Banca, Broker, online sales, Peerless.
• Won 3 time in year 2020-2021 Star of the Quarter (Q1, Q3, Q4) from Channel head.
• Awarded No 1 Area Head in Pan India FY 20-21.
• Won No 1 Area head in H1 and H2 in CEO Webcast.
• Won international contest in Q4 2022 only me in pan India in Area Head category.
• Promoted as a Sr.Area Head in FY May 20-21.
• OVER ALL JOB Description: To provide overall leadership for All Branches and ensure effective service delivery by managing: Manage all 5 call center of Maxlife Insurance to get good quality leads.
• Manage $25 of all 11 Branches making daily report on walking customer.
• Training and Presentations to All CSO and CET Team.
• Strategic planning for Business growth, SWOT analysis for future planning of business.
• Reviewing client feedback and developing solutions to improve service quality and create customer delight and share New Ideas with HO.

• Company Overview: HDFC STANDARD LIFE INSURANCE COM LTD. (DEFENCE VERTICAL)
• Take care of 2 branch of Hdfc life (Defence Vertical) Agra and Matura.
• Daily visiting Army cants and various units.
• Presentations and lectures in army units.
• Also working in PMF and Police.
• Conduct lead generation activities.
• HDFC STANDARD LIFE INSURANCE COM LTD. (DEFENCE VERTICAL)

• Looking 3 branches of Punjab national bank.
• Conducting review of Subordinates.
• Training and Presentations to Internal staff and External (Bank) Corporate.
• Conducting Lead Generating Activities.
• Rewards and Reorganization to staff and Bank Staff on performance achievement.
• Client Relationship Management.
• Strive to understand customers' needs and deliver the right/customized solution.
• Responding to client queries and concerns promptly.
• AWARDED BEST SRM IN PUNE REGION.
• GOT 1ST RANK IN ZONE ON SELF LEAD GENERATION BUSINESS.

• Managing Bancassurance vertical Business with ICICI Bank Branch.
• Identifying and exploring new business opportunities, managing sales & marketing activities and organizing promotion programs to enhance business practices.
• Growth Path: Joined as Associate financial service consultant on 05 Sep 2 and promoted and senior AFSM in Aug 2012.
• Current Role: 05 Sep 2011 to 18 Sep 2012.

• I worked in the Int Corps.