Raja Durai
Team Leader
Kallakurichi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Team Leader
Flipkart
Pondichery
01.2025 - 09.2025
- Led team in daily operations to ensure smooth workflow.
- Coordinated with departments to manage inventory and stock levels.
- Trained new team members on company policies and procedures.
- Inbound outbount
- Monitored team performance and provided constructive feedback.
- Implemented best practices for customer service interactions.
- Responded to customer inquiries and resolved issues promptly.
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Conducted regular performance reviews to assess individual team member progress.
Operations Supervisor
Bigbasket
Chennai
01.2022 - 01.2025
- Supervised daily operations in fast-paced grocery delivery environment.
- Coordinated with team members to optimize workflow efficiency.
- Managed inventory levels and ensured stock availability for deliveries.
- Monitored performance metrics to maintain operational standards.
- Scheduled staff shifts to align with peak delivery times and demands.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Prepared reports on operational performance metrics and presented them to management team.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Production Worker
REYDEL Automotive India Private Limited
Chennai
01.2018 - 01.2020
- Operated machinery for assembly line production in automotive manufacturing.
- Inspected finished products for quality and compliance with standards.
- Collaborated with team members to maintain efficient workflow processes.
- Maintained cleanliness and organization of the work area for safety compliance.
- Followed detailed instructions to assemble automotive components accurately.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Inspected product quality prior to packaging and shipment.
Quality Control Inspector
Reynolds pen india pvt ltd
Chennai
01.2016 - 01.2017
- Inspected raw materials for quality compliance and safety standards.
- Conducted visual inspections on finished products for defects and adherence.
- Documented inspection results and reported issues to production teams.
- Maintained calibration of testing equipment for accurate measurements.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Notified supervisors or other relevant personnel of test or production issues.
Production Worker
Schineder Electric
Chennai
01.2014 - 01.2015
- Operated machinery for assembly line production in automotive manufacturing.
- Inspected finished products for quality and compliance with standards.
- Collaborated with team members to maintain efficient workflow processes.
Operator
DELPHI-TVS
Chennai
01.2013 - 01.2014
- Operated machinery to ensure efficient production processes in a fast-paced environment.
- Monitored equipment performance and conducted routine maintenance to prevent downtime.
- Collaborated with team members to streamline workflows and improve operational efficiency.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
Education
Diploma mechanical engineering
Muruga Polytechnic College
Kallakurichi 01.2011 - 01.2013
Skills
- Auto-CADD
- Pro-E
- Inventor
- Supervision and leadership
- Data entry
- Problem-solving
- Computer skills
- Microsoft Word
- Interpersonal communication
Timeline
Team Leader
Flipkart
01.2025 - 09.2025
Operations Supervisor
Bigbasket
01.2022 - 01.2025
Production Worker
REYDEL Automotive India Private Limited
01.2018 - 01.2020
Quality Control Inspector
Reynolds pen india pvt ltd
01.2016 - 01.2017
Production Worker
Schineder Electric
01.2014 - 01.2015
Operator
DELPHI-TVS
01.2013 - 01.2014
Diploma mechanical engineering
Muruga Polytechnic College
01.2011 - 01.2013