RAJA NK

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

• Aspiring CAMS Certification

• Acquired GEM Award in the year 2018 in Governance role (vendor management)
• Obtained "Hall of Fame" award from the management for maintained good productivity without sacrifices quality for the year 2019.
• Acquired TRUSTWORTHY award from the management in employee value behavioral category (2016)
• Received thanks award for Think Smart Ideas in process in the year 2012.
• Gained Rs.20,000 cash award for worked on KAMLS Project in Barclays in the year 2013
• Won the title winner award in Barclay's super singer contest in the year 2011.

Having a total of 18 years of professional and progressive leadership experience in banking operations to succeed in an environment of growth and experience, to impart my knowledge and skills gained over these years to my subordinates to improve their performance and achieve the organization and individual goals.

• Date of Birth: 07/13/1982
• Marital Status: Married

I hereby decide that the information provided by me is true and to best of my knowledge.

Experienced Manager with a proven track record of 9.5 years, specializing in leading and supervising Financial Crime Operations teams. Adept at governance management, team leadership, and case load management, with a focus on optimizing processes and ensuring compliance with AML regulations. Skilled in fostering collaboration between internal and external stakeholders to drive quality and efficiency. Proficient in utilizing industry tools and technologies to enhance operational effectiveness.

Key Skills and Accomplishments:

• Team Leadership: Led and managed teams of Analysts and Team Leaders, overseeing daily operations and ensuring adherence to SLAs.
• Governance Management: Spearheaded activities to enhance value and quality work from vendor teams, resulting in cost savings and risk mitigation.
• AML Compliance: Demonstrated expertise in conducting transaction monitoring due diligence in accordance with AML regulations, including identifying high-risk entities and conducting routine performance evaluations.
• Process Optimization: Implemented process improvements and conducted training sessions to maintain quality standards and enhance team productivity.
• Interpersonal Skills: Strong communicator with excellent interpersonal skills, capable of building rapport with internal and external stakeholders.
• Strategic Planning: Developed and executed strategic plans to align team goals with company objectives, driving towards business excellence.

Professional Experience:

• Standard Chartered GBS Pvt Ltd, Chennai (09/2014 - Present)Managed Financial Crime Operations teams, focusing on governance management and transaction monitoring.
  Conducted process refresher training and coordinated with stakeholders to ensure seamless operations.
  
• Barclays Shared Services, Chennai (05/2011 - 09/2014)Served as Team Lead, performing Customer Due Diligence for UK clients, enhancing compliance efforts.
  
• HSBC - Hope, Chennai (07/2008 - 04/2011)Contributed as an Officer, specializing in quality checks and account opening procedures.
  
• ICICI Home Finance, Chennai (08/2006 - 07/2008)Held the role of Sr. Executive, managing loan refunds for domestic clients.
  
• Indo Skins Garments, Chennai (07/2002 - 2006)Started career as an Office Assistant, responsible for managing staff records.