RAJA PERUMAL

• Managed maintenance operations for a gated community of 252 houses predominantly occupied by Armed Forces members.

Achievements / Task:

• Standardization of Office Procedures.
• Digitization of office records.
• Managing several large-scale projects.
• Ensuring compliance with bye-laws and regulations related to operations.
• Salary and payslip creation.
• Addressing residents' concerns with suitable solutions.
• Presenting performance and maintenance reports to the Secretary.
• Preparing and presenting reports on operational performance to the secretary and board members.
• Creating and managing budgets for operational departments, and monitoring progress.
• Negotiated contracts with vendors and service providers, securing favorable terms.
• Produced SOPs to document workplace procedures and optimize maintenance through standardization.
• Preparing staff work schedules and assigning them.
• Managing day-to-day operations while ensuring high levels of resident satisfaction are met at all times.

• Managed maintenance operations for a gated community of 252 houses predominantly occupied by Armed Forces members.

Achievements / Tasks:

• Managed administration work.