RAJA SUBRAMANIAM
BUINESS ANALYST
TIRUPPUR,TAMIL NADU
Summary
Business Analyst skilled in guiding navigation of developing business set-up and handling data with required improvement process. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 13+ year record of building positive relationships with internal and external stakeholders. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
BUSINESS ANALYST - MANAGER
ATHENA HEALTH TECHNOLOGY SOLUTION
CHENNAI
01.2021 - Current
- After long back, return back to family business with capitalized of one million dollar business (retail center).
- Newly setup business center, currently working from top to end business set up process.
- Cost working, Pricing, Demand products purchase plan and payment settlements for all clients.
- Working close to all kind of customers and fulfill all their needs based on customers requirements.
- Customer Relationship Management is key roll.
- Important roll to fill up lacking area and preparing future purchase plan & improve sales.
- Analyzed complex data sets to identify trends and opportunities for process improvement.
- Managed team of analysts, fostering collaboration and promoting professional growth.
- Improved operational efficiency by streamlining business processes and implementing automation solutions.
FREELANCER
SOICAL MEDIA
01.2019 - 01.2021
- Social Media set up & Offline support for new Business sales promotion.
- Analysis existing data & work on sales improvement.
- Secured new business opportunities through targeted outreach efforts and persuasive presentations.
SENIOR OPERTIONAL ANALYST
ATHENA HEALTH TECHNOLOGY SOLUTION
04.2014 - 04.2018
- Identify quality problems and recommend solutions
- Help BPO vendor partners, Evaluate analytical methods and procedures to determine how might be improved
- Complete documentation needed to support testing procedures including data capture forms, or inventory forms for BPO partners work
- Collaborated with cross-functional teams to develop comprehensive project plans, ensuring timely completion and quality results.
- Implemented comprehensive training program for new hires, resulting in faster onboarding and increased employee engagement.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Determined and developed algorithms to improve and optimize operational processes.
SUBJECT MATTER EXPECT - QUALITY ANALYST
COGNIZANT TECHNOLOGY SOLUTIONS PVT LTD
CHENNAI
01.2009 - 01.2014
- Write monthly reports or documentation such as deviation reports, quality protocols, and trend analyses about team work.
- Worked in back office based on quality controller.
- Mainly, key roll to play towards in short out of repeated errors and trending errors from procedural team.
- Make regular training session to live team members to improve their weaker areas as well as major errors parts also.
- Contact project training sessions for new joiners and make active live member of projects in short span.
- Keep contact with client end to improve team jobs with high end in quality wise.
- Its helps us to keep successfully and happy client end nature and extended business period too.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements.
Education
10TH STANDARD -
PREMA MATRICULATION HR.SEC. SCHOOL
TIRUPPUR04.2004
High School Diploma -
SRI RAMAKRISHNA MATRIC HR. SEC. SCHOOL
TIRUPPUR04.2006
BBA - Business Administration
N.M.S.S.VELLASAMY NADAR COLLEGE OF ARTS & SCIENCE
MADURAI04.2009
MBA - Finance
MADRAS UNIVERSITY
CHENNAISkills
- Data Analysis
- SQL & Python
- Healthcare Operational Skills (LEAN, Six Sigma, AHM 250, Claim Adjudication)
- Documentation including technical transfer protocols
- MS Office
- Team building
- Supervision and leadership
- Quality Assurance
Timeline
BUSINESS ANALYST - MANAGER
ATHENA HEALTH TECHNOLOGY SOLUTION
01.2021 - Current
FREELANCER
SOICAL MEDIA
01.2019 - 01.2021
SENIOR OPERTIONAL ANALYST
ATHENA HEALTH TECHNOLOGY SOLUTION
04.2014 - 04.2018
SUBJECT MATTER EXPECT - QUALITY ANALYST
COGNIZANT TECHNOLOGY SOLUTIONS PVT LTD
01.2009 - 01.2014
10TH STANDARD -
PREMA MATRICULATION HR.SEC. SCHOOL
High School Diploma -
SRI RAMAKRISHNA MATRIC HR. SEC. SCHOOL
BBA - Business Administration
N.M.S.S.VELLASAMY NADAR COLLEGE OF ARTS & SCIENCE
MBA - Finance
MADRAS UNIVERSITY
Similar Profiles
ANTONY MONISH MANTONY MONISH M
SENIOR ISSUE RESOLUTION ANALYST at ATHENA HEALTH TECHNOLOGYSENIOR ISSUE RESOLUTION ANALYST at ATHENA HEALTH TECHNOLOGY
Lucas JohnsonLucas Johnson
Strategic Information Analyst at Athena Technology Group, IncStrategic Information Analyst at Athena Technology Group, Inc
Naveen Kumar SNaveen Kumar S
Lead Technical Consultant at Athena Technology SolutionsLead Technical Consultant at Athena Technology Solutions