Raja V
Chennai
Summary
Detail-oriented System Administrator experienced in network management, dialer systems, and technical support. Improved system performance and organizational productivity through expertise in Windows administration, network troubleshooting, and dialer configuration. Delivered effective solutions in Asterisk, SIP configuration, softphones, and call center dialer management.
Overview
3
3
years of professional experience
Work History
System Administrator
SUN Financial Agencies
Chennai
03.2025 - Current
- Created user accounts and managed access rights to enhance security and user access.
- Maintained inventory of hardware assets, ensuring up-to-date tracking of servers, laptops, and desktops.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Provided technical support and training to users, fostering system understanding and minimizing support requests.
Network Engineer
Reliance Jio Infocom limited
Chennai
10.2022 - 02.2025
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Configured and maintained network routers and switches for optimal performance.
- Maintained LAN connectivity and optimized system performance to support user accessibility.
- Executed software installations, updates, and troubleshooting to enhance network reliability.
- Documented network configurations and changes to ensure accurate future reference and compliance.
Education
B.A. - Political Science
Arignar Anna Arts & Science College
Cheyyar06-2022
M.C.A - Computer Applications
Madras University
ChennaiSkills
- Windows 10/11
- System troubleshooting
- Firewall rules
- LAN configuration
- IP management
- Remote Access
- Remote Desktop
- Hardware installation
- Hardware and software installation
- Program installations
- User support
- IT documentation
- SIP Configuration
- Windows Server 2016 & 2019
- Linux (CentOS)(Dialer Configuration)
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Personal Information
Nationality: Indian
Languages
- Tamil
- English
Timeline
System Administrator
SUN Financial Agencies
03.2025 - Current
Network Engineer
Reliance Jio Infocom limited
10.2022 - 02.2025
B.A. - Political Science
Arignar Anna Arts & Science College
M.C.A - Computer Applications
Madras University