SHAIK RAJAK
Mangalagiri
Summary
Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Senior Executive
InterGlobe Aviation Limited
Vijayawada
10.2019 - Current
- Verified and inspected passenger documentation to ensure compliance with regulations.
- Assisted passengers with self-service check-in for streamlined airport processes.
- Maintained high security and service standards throughout the airport environment.
- Executed public address announcements as necessary for passenger communication.
- Operated computers and specialized equipment including scanners and airline-specific software.
- Prepared staff work schedules, assigning team members specific responsibilities.
- Provided leadership and mentorship to new employees on company programs.
- Cultivated relationships with key stakeholders to support operational goals.
Education
Diploma - Airport Ground Handling
Hyderabad Aviation Academy
05.2016 - 08.2016
Bachelor of Commerce -
Glocal University
Saharanpur 07.2013 - 04.2016
Higher secondary -
Nirmala Junior college
07.2010 - 04.2012
SSC -
Sri Saraswathi Vidhyalaya
07.2009 - 04.2010
Skills
- Adaptability
- Management skills
- Customer service
- Effective communication
- Leadership and supervision
- Team collaboration
- Airline software operation
Languages
- Hindi
- Telugu
- English
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Place
Mangalagiri, Guntur District, Andhra Pradesh, India.
Personal Information
- Passport Number: V3166312
- Date of birth: 21/08/1994
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Customer Service Senior Executive
InterGlobe Aviation Limited
10.2019 - Current
Diploma - Airport Ground Handling
Hyderabad Aviation Academy
05.2016 - 08.2016
Bachelor of Commerce -
Glocal University
07.2013 - 04.2016
Higher secondary -
Nirmala Junior college
07.2010 - 04.2012
SSC -
Sri Saraswathi Vidhyalaya
07.2009 - 04.2010