RAJALINGAM LINGADURAI
Trivandrum
Summary
I joined in the company as a fitness equipment service technician after 6 years i promoted as a supervisor after 2 years of supervision again promoted as a Sales executive .Now working as a supervisor and marketing executive in the same company.
Overview
19
19
years of professional experience
Work History
Senior Sales Executive
Silverline Fitness Systems Pvt Ltd
Kerala
01.2023 - Current
- Providing product information to the customers and guiding them through the purchase process.
- Keeping records for all enquiring customers and successfully converting to sales with regular follow ups.
- Demonstrations are giving to the showroom visitors and sales are secured.
Technical Services Supervisor
silverline fitness systems Silverline Fitness Systems Private Limited ltd
Kerala
06.2020 - 12.2021
- Facilitated communication between teams within the organization for effective service management.
- Maintained service records of all equipments such as Treadmills,Elliptical cross trainer, Multi gyms,Rowers, Stepper.
- Managed escalations from customers regarding any unresolved technical issues.
- Coordinated with vendors for installation, maintenance and repair of equipment.
- Provided training to technical support team on new product features and services.
- Resolved customer queries related to technical problems via phone or email.
FITNESS EQUIPMENT SERVICE TECHNICIAN
SILVER LINE FITNESS SYSTEMS PRIVATE LIMITED
Trivandrum
04.2014 - 06.2020
- Installed new equipment according to manufacturer specifications.
- Developed processes for troubleshooting complex issues quickly and efficiently.
- Provided training to customers on proper use of equipment after installation was complete.
- Diagnosed issues using multi-meters, oscilloscopes and other test equipment.
Telephone Service Representative
AMRITHA COMMUNICATIONS
Trivandrum
08.2005 - 03.2008
- Performed troubleshooting on electronic circuits and systems.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Replaced faulty parts or components following diagrams or blueprints.
Education
Master of Business Administration - MBA - HUMAN FRESOURCE MANAGEMENT,FINANCE
Mahatma Gandhi University
04.2015
Bachelor of Commerce - B Com - Business/Commerce, General
University of Kerala
04.2011
NATIONAL TRADE CERTIFICATE - MECHANIC RADIO AND TELEVISION
GOVERNMENT OF INDIA MINISTRY OF LABOUR AND EMPLOYEMENT
07.2005
Skills
- Service Orientation (Social)
- Preventive Maintenance
- Machine repair
- Component Replacement
- Performance Testing
- Machine Operation
- Mechanical Troubleshooting
- Repair procedures
- Commercial Equipment Maintenance
- Equipment Installation
- Marketing
- Vendor Negotiations
- Business Development
- Business Planning
- Staff Training
- Income Generation
- Training and Development
- Negotiations expert
Languages
Tamil
First Language
Malayalam
Proficient (C2)
C2
English
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Timeline
Senior Sales Executive
Silverline Fitness Systems Pvt Ltd
01.2023 - Current
Technical Services Supervisor
silverline fitness systems Silverline Fitness Systems Private Limited ltd
06.2020 - 12.2021
FITNESS EQUIPMENT SERVICE TECHNICIAN
SILVER LINE FITNESS SYSTEMS PRIVATE LIMITED
04.2014 - 06.2020
Telephone Service Representative
AMRITHA COMMUNICATIONS
08.2005 - 03.2008
Master of Business Administration - MBA - HUMAN FRESOURCE MANAGEMENT,FINANCE
Mahatma Gandhi University
Bachelor of Commerce - B Com - Business/Commerce, General
University of Kerala
NATIONAL TRADE CERTIFICATE - MECHANIC RADIO AND TELEVISION
GOVERNMENT OF INDIA MINISTRY OF LABOUR AND EMPLOYEMENT
Similar Profiles
Binayak TalwarBinayak Talwar
Area Sales Manager at Automed Systems Pvt. Ltd, OEM, Indian OEM company “Automed Systems Pvt. LtdArea Sales Manager at Automed Systems Pvt. Ltd, OEM, Indian OEM company “Automed Systems Pvt. Ltd
Josie RamosJosie Ramos
HUMAN RESOURCES MANAGER at Hoist Fitness Systems Inc.HUMAN RESOURCES MANAGER at Hoist Fitness Systems Inc.
Elaine EricksonElaine Erickson
Administrative Manager at Batca Fitness SystemsAdministrative Manager at Batca Fitness Systems
YEDHUKRISHNAN RYEDHUKRISHNAN R
Mechanical Design Engineer at TATA ELXSI LTDMechanical Design Engineer at TATA ELXSI LTD
ARAVIND SUNUKUMARARAVIND SUNUKUMAR
ENGINEERING MANAGER at ISRO Space Center VSSC (ON CONTRACT)ENGINEERING MANAGER at ISRO Space Center VSSC (ON CONTRACT)