Rajan Sharma
PMP
Allahabad,UP
Summary
Seeking middle to senior level assignments in Project Management with a leading organization.
Overview
2
2
Languages
2
2
Certifications
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Senior Analyst
Quess Corp Limited
Noida, UP
11.2020 - Current
- Managing and leading team members, allocating resources among team members and guiding team members during project, till final delivery.
- Delivering and implementing project as per scheduled deadlines, providing post-implementation and maintenance support to technical support team and client.
- Mapping client's requirements, developing & implementing change request as per SRS guidelines.
- Monitoring overall functioning and end to end integration to ensure smooth operation among various modules.
- Accessing customer feedback through UAT & review meetings, identifying improvement areas and implementing adequate measures to meet SRS compliance.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Reviewed performance benchmarks and established metrics for future tracking.
- Managed customer relations by developing effective communications process.
- Resolved malfunctions with systems and programs through troubleshooting.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Oversaw installation of software programs and hardware systems to meet user's requirements.
Senior Analyst
HCL Technologies Limited
Noida, UP
05.2017 - 10.2020
- Configuring Oracle CC&B solution as per latest tariffs or updates provided by client.
- Monitoring and running back-end batches to implement latest configurations or updates.
- Doing functional testing using selenium and preparation of test cases to identify bugs.
- Electrical Distribution system analysis and Planning with the help of CYMDIST, MiPDAP and Arc FM tools.
- Requirements Gathering & Analysis, UAT, Client review meetings & Training, Business Process & Workflow design.
- Configuration of Oracle Utilities Work & Asset Management Tool.
- Energy Audit (AT&C Loss) report generation.
- Meter data acquisition system & AMR: To validate automatic meter read data captured from various meter modems installed at Transformers or DCUs.
- Syncing of AMR data through Batches/Service/Procedures between different modules like GIS & CCB.
- Resolution of various application related client's issues, queries, problem tickets and application errors.
Analyst
HCL Technologies Limited
Noida, UP
05.2013 - 04.2017
- Performed Electrical distribution system analysis and Planning with the help of MiPDAP, CYMDIST and Arc FM tools.
- Prepared technical loss reports of the various towns with the help of actual meter data through Meter Data Acquisition System.
- MIS Activity: Project report preparation using Oracle OUBI.
- GIS Database insert, update, delete and configuration activities using ArcGIS 10.2 and SQL developer.
- QA/QC: Implement and check the data validations before GIS data syncing to assure the data cleaning.
Graduate Engineer Trainee
HCL Technologies Limited
Noida, UP
12.2011 - 04.2013
- IT Infrastructure handling at Client side, ensure data center connectivity, application installation and conducting user training & awareness sessions.
- Troubleshooting of system and application errors, coordinating with end users for application related issues resolution.
- Coordinating with vendors and stakeholders to discuss and implement client's requirements.
- Application testing to insure smooth operation of application and data center connectivity.
- GIS Survey: Consumer indexing and Electrical assets mapping of various towns under RAPDRP.
- Achieved town Go-Live target with well-planned and solidly implemented engineering solutions.
Education
MBA - Project Management
Sikkim Manipal University - Distance Education
Gangtok 07.2011 - 07.2013
Bachelor of Technology - Electrical & Electronics Engineering
SRMCEM
Lucknow 07.2007 - 07.2011
Skills
Project Management
Electrical Power Distribution System Analysis
Oracle Utilities Customer Care & Billing (CC&B)SQL
GIS
Oracle Work & Asset managementRequirements GatheringTechnical supportVendor ManagementClient management
Business process mapping
Troubleshooting
Leadership
Risk management skills
Microsoft Office
Analytical skills
Accomplishments
- 35 PDUs/Contact hours PMP Preparation Program, July 2019
- Implementation of PLC/SCADA for the Industrial Automation, June 2010
- Power Transformer production and assembly summer training course at Alstom T & D India Ltd, Naini, Allahabad
Certification
Project Management Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards & Recognition
HCL Outstanding Achievers Award (2016-17)
For continuous distinguished performance
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Analyst
Quess Corp Limited
11.2020 - Current
Project Management Professional
02-2020
Oracle Utilities Customer Care and Billing 2 Essentials
01-2020
Senior Analyst
HCL Technologies Limited
05.2017 - 10.2020
Analyst
HCL Technologies Limited
05.2013 - 04.2017
Graduate Engineer Trainee
HCL Technologies Limited
12.2011 - 04.2013
MBA - Project Management
Sikkim Manipal University - Distance Education
07.2011 - 07.2013
Bachelor of Technology - Electrical & Electronics Engineering
SRMCEM
07.2007 - 07.2011