RAJANA SHIVA
Ranchi,JH
Summary
To strive for excellence in Financial sector that utilizes my technical, analytical as well as communication skills in order to provide effective and efficient Financial Solutions and thereby also enhancing my professional and personal growth.
Career Synopsis A trained & experienced Banking Operations , Sales and Microfinance professional with 10 years 11 months of Banking and 6 years of Microfinance experience who can share the experience and work towards achievement of organization's goal.
Overview
17
17
years of professional experience
Work History
Circle Head- Orissa & Jharkhand
LIGHT Microfinance
09.2023 - Current
- Laid foundation of microfinance business for LIGHT microfinance company in Jharkhand and Orissa states.
- Handled recruitments of all employees at all levels, new branch identifications and final set up by co- ordinating with Admin team of company.
- Extensive research , Identifying potential groups and finally disbursement of loans with proper documents keeping in mind the company's products and policies.
- Currently handling 41 branches with portfolio of Rs.110 crores with approx team size of 400 direct and indirect.
- Have good control in different collection cycles. Focus on each FLO to Divisional managers by analyzing each one in their respective buckets.
- Have been awarded by MD and CEO 3 times in a span of 2 yeas. Have received the best ratings in this FY.
Regional Manager
L&T Financial Services
11.2019 - 09.2023
- Micro loans ( FML 2) in Begusarai Region (Bihar) in last posting location
- Handled Orissa, Chattisgarh, Madhya Pradesh and Bihar. Handled 39 branches with a team size of approx 350 people as RM where new Business Disbursements and efficient Collections of loans disbursed were the key responsibilities. The approx book size was Rs.300 crores
- Ensuring compliance in both disbursements and collections cycles. Managing the team to meet and overachieve the assigned targets are the current responsibilities.
- Was awarded the STAR award which is the highest award given to any employee in L&T microfinance . Have also won many Wall of Fame awards by MD and CEO.
- Worked as Area Collection Manager, Territory Manager so have the in depth knowledge of entire process disbursements and collection process of micro loans
Privilege Banker Authorizer (Manager)
HDFC Bank Ltd
03.2015 - 12.2018
- Where I performed all the activities relating to Branch Operations Head and Deputy Branch Manager
- I Have also contributed significantly in Government Business including accounts of Zone Commissioner Municipal Corporation
- Handled Branch Team for meeting the sales and profitability targets of the Branch
- Meanwhile maintaining the audit hygiene of the Branch with compliance being the key.
- Received award from Circle Head for best performer in Mutual Fund Segment in 2017.
Priority Banking Relationship Manager (Deputy Manager)
AXIS Bank Ltd
02.2011 - 03.2015
- Where my job involves charting out strategies for sales and contributing towards enhancing business volumes and growth and achievingprofitability norms
- Managing profiles of wealth and privilege customers
- Visiting rural and nearby semi-urban areas to maintain and enhance relations with clients like Jila Panchayat, Collectorate , various Co-operative, Sahakari and Gramin Bank.
- Rated the best employee in Zone for maximum number of NOP in Life Insurance
- Awarded certificate several times for achieving monthly targets of Privilege accounts
- Sourced maximum number of files in Mutual Fund Contest in Jan-Feb 2014
- Achieved highest number of General Insurance (including Health and Motors) in the FY 2014 among all PBRMS of Raipur Circle
Teller and Privilege Banker
ICICI Bank Ltd
01.2008 - 02.2011
- For 1 year as well as managed query desk and served customer with great zeal and dedication
- Taken care of the quality process in the bank and dealt in the areas of Cash, Clearing, CMS, mutual fund, insurance and other banking related activities
- Also worked in the roles of Privilege Banker and Branch Sales Manager and won several Regional, Zonal and National level accolades.
Education
B. Com (Hons - Accounts
St. Xavier College, Ranchi University
2007
Intermediate - Commerce
St. Xavier College, Jharkhand Academic Council, UEMS, ICSE
2004
Matriculation -
Ursline English Medium Convent Schoo
2002
Skills
- Operating Systems : Windows XP, Vista, 98,2000
- Programming Skills : MS Office
- Post Graduate Diploma in Banking Operation BY NIIT Venture in 2007
- Passed CIEL (Centre For Investment & Education Learning) for Wealth Management in 2012
Personal Details
Languages Known : Hindi, English, Telugu and Bengali
Gender : Male
Date of Birth : 01st January, 1986
Marital Status : Married
Permanent Address : C/o Shri R. Satya Narayana, Srikakulam (A.P)
Communication Address : E-291, Sector-2, HEC Colony, Ranchi, Jharkhand
Current Location : Ranchi Jharkhand
Timeline
Circle Head- Orissa & Jharkhand
LIGHT Microfinance
09.2023 - Current
Regional Manager
L&T Financial Services
11.2019 - 09.2023
Privilege Banker Authorizer (Manager)
HDFC Bank Ltd
03.2015 - 12.2018
Priority Banking Relationship Manager (Deputy Manager)
AXIS Bank Ltd
02.2011 - 03.2015
Teller and Privilege Banker
ICICI Bank Ltd
01.2008 - 02.2011
Intermediate - Commerce
St. Xavier College, Jharkhand Academic Council, UEMS, ICSE
Matriculation -
Ursline English Medium Convent Schoo
B. Com (Hons - Accounts
St. Xavier College, Ranchi University
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