Summary
Overview
Work History
Education
Skills
Languages
Education Certifications
Domain Expertise
Timeline
Generic
Rajani Singh

Rajani Singh

Pune

Summary

Dynamic Senior Business Analyst with extensive experience at HSBC Technology, excelling in Agile project management and client relationship management. Proven track record in driving product roadmaps and enhancing operational efficiency. Adept at requirements gathering and user story development, delivering quality solutions that meet stakeholder needs.

Overview

15
15
years of professional experience

Work History

SR. BUSINESS ANALYST

HSBC TECHNOLOGY
11.2022 - Current
  • Part of the Core Banking team in charge of management of 'Deposit and Savings' products along with Payments Landscape for the MENAT region.
  • Business analyst for the entire work stream collaborating with the stakeholders to build product roadmap.
  • Proficient in using Agile Scrum methodologies via role of Agile Business Analyst: writing user stories, backlog grooming and prioritization.
  • Execution of sprint planning, sprint review, participation in all Scrum ceremonies.
  • Team management and Leadership roles: leading development team through several successful deliveries.
  • Writing and reviewing functional and technical analyses as per client requirements.
  • Test plan creation and execution to ensure functional completeness and quality deliverables.
  • Technical and functional support to the development team members.
  • Reviewing and providing validations and status reporting (metrics, estimates etc.) and ensuring quality deliveries.

SENIOR PREMIER SERVICE MANAGER

HSBC BANK
PUNE
12.2011 - 11.2022
  • Responsible for enhancing client relationships and achieving business objectives.
  • Key responsibilities included Sales Support, Client Service, Operational Efficiency, Team Collaboration along with Risk Management & Compliance.

BANCASSURANCE EXECUTIVE

HDFC BANK
PUNE
04.2010 - 12.2011
  • Responsible for promoting and selling insurance products.
  • Key responsibilities included Sales and Business Development, Relationship Management, Operational Efficiency, and Compliance & Risk Management.

Education

MBA - Finance

Synergy Institute of Management
01.2010

BSC - Biotechnology

Mumbai University
01.2008

Skills

  • MS Visio and PowerPoint
  • Agile project management
  • Requirements gathering and analysis
  • User story development
  • Test planning and execution
  • Client relationship management
  • JIRA and Confluence proficiency
  • Problem solving strategies
  • Process design and improvement
  • Data analysis expertise
  • Technology architecture assessment
  • User acceptance testing

Languages

  • English
  • Hindi

Education Certifications

  • Product Owner Product Manager (SAFe POPMI)
  • IIBA-CBAP Trained, Business Analysis Certified Professional
  • MBA, Finance, Synergy Institute of Management, 2010
  • BSC, Biotechnology, Mumbai University, 2008

Domain Expertise

Excellent functional knowledge of deposits and savings (assets and liabilities) | HSBC Banking Platform., Good knowledge of full-suite bank management topics: savings plan, term deposits, third parties, client and account standing orders, management of savings and current accounts., Excellent knowledge of customer engagement pipeline: Comprehensive knowledge of the distribution processes starting from customer onboarding and sales processes over after-sales., Payment systems, Clearing and Settlement systems, RTGSS & IMPS., Understanding of the Payments Landscape., Understanding of financial messaging: PAIN xxx, PACS xxx, CAMT xxx (ISO20022).

Timeline

SR. BUSINESS ANALYST

HSBC TECHNOLOGY
11.2022 - Current

SENIOR PREMIER SERVICE MANAGER

HSBC BANK
12.2011 - 11.2022

BANCASSURANCE EXECUTIVE

HDFC BANK
04.2010 - 12.2011

MBA - Finance

Synergy Institute of Management

BSC - Biotechnology

Mumbai University

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Rajani Singh