Rajanikanth Reddy Vennapusa
Tadipatri
Summary
Adaptable professional specializing in automated testing for ServiceNow ITSM and CSM modules. Expert in integration testing and test management, I effectively collaborated with teams to enhance software quality. My analytical skills and proactive approach led to the successful identification and resolution of critical defects, ensuring robust application performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr Infra Developer
Cognizant Technology Solutions
Bangalore
09.2021 - Current
- Conducted exploratory testing to uncover defects in applications and systems
- In-depth knowledge of testing ServiceNow ITSM and CSM modules.
- Efficient in the analysis of user stories, and created test cases accordingly in ALM and Jira.
- Identified and documented test plans, cases, and scripts for software applications.
- Participated in daily scrum meetings with development teams to address open issues.
- Configured environments necessary for executing automated tests using ServiceNow ATF.
- Prepared detailed reports summarizing executed tests and defect findings.
- Analyzed requirements documents to develop comprehensive test strategies.
- Executed functional, system, integration, regression, end-to-end, and user acceptance tests.
- Collaborated with development teams to report defects and verify resolutions.
- Participated in a few development activities, such as client scripts, business rules, and script includes, etc.
- Tested workflows for various catalog items.
- Experience in testing email notifications, SLAs, and approval workflows.
- Tested various case flows, such as enquiry, government service cases, helpdesk, etc., as part of case management.
- Participated in the Automate Pro training session for better automation coverage.
- Automated various modules, like Case Management, Incident Management, and Change Management, etc.
Education
Bachelor of Technology - Electrical And Electronics Engineering
Sree Vidyanikethan Engineering College
Tirupati06-2021
Skills
- Automated testing for ServiceNow ITSM and CSM modules
- Integration testing
- ServiceNow ATF
- Test management 20
- Functional testing
- Knowledge of Automate Pro
- ServiceNow administration
- Javascript, C, HTML
Certification
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Sr Infra Developer
Cognizant Technology Solutions
09.2021 - Current
Bachelor of Technology - Electrical And Electronics Engineering
Sree Vidyanikethan Engineering College
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