RAJARSHI BHATTACHARYYA
Bangalore
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and project delivery skills. Hardworking and motivated Site Reliability Engineering Manager with 10 years of experience in stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Manager, Site Reliability Engineering
NetApp
Bangalore
10.2023 - Current
- Conducted regular scrum meetings with staff to discuss progress and identify areas of improvement in the sprint.
- Coached, mentored and trained team members in order to improve their job performance.
- Created weekly reports for senior management summarizing operational performance metrics.
- Initiated new projects that resulted in increased productivity across all team members.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Collaborated with engineering teams to ensure timely completion of projects in the Sprint/Semester.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Leveraged leadership skills to identify deficiencies and opportunities to improve procedures and controls.
- Conducted quality, timely performance feedback and performance appraisals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Senior Site Reliability Engineer
NetApp
Bangalore
07.2022 - 10.2023
- Developed and implemented Data Center Storage Automation for initial cluster build.
- Developed and implemented Terraform Code for Cloud Infrastructure Setup in Google Cloud Platform.
- Ordering and patching for interconnects/cross connects to network devices in Data Center Racks.
- Configuration of network, storage devices with Cloud Infrastructure for Control and Data Plane availability.
- As a part of technical hiring team, was responsible to hire the best talent to meet the needs and requirements of the team.
- Provide technical leadership to the team for any infrastructure issues and P0 engineering defects.
- I was one of the 4 member team globally for infrastructure migration from NetApp Cloud Volumes Service (GCP 3rd party offering) to Google Cloud NetApp Volumes (1st party offering)
- Worked with Development Engineering Team to provide feedback of new feature developments and also implemented the same in production environment.
- Development and implemented YAML code to test entire control and data plane operations/availability through Google Cloud Workflows.
Site Reliability Engineer
NetApp
Bangalore
05.2021 - 06.2022
- Performed root cause analysis of production incidents and provided recommendations for improvement.
- Collaborated with development teams to ensure proper release engineering practices are followed.
- Provided technical guidance on the design, implementation, and maintenance of cloud infrastructure.
- Implemented automation tools to increase efficiency in deployment processes.
- Ensured high availability and scalability of applications across multiple environments.
- Created automated scripts for software deployments and configuration management tasks.
- Optimized existing infrastructure components for cost savings while ensuring compliance requirements.
- Conducted regular reviews of alerts generated by monitoring tools to identify potential issues.
- Participated in post-mortem reviews following major outages or incidents.
- Provided training sessions on SRE principles and best practices to team members.
- Documented 40+ Runbook for SRE consumption.
Site Reliability Engineer
Cohesity
Bangalore
03.2020 - 05.2021
- SME for Docker & Kubernetes Framework for Apps Management
- Technical Training for new joining employees
- Member of SRE Automation Team for New Joiners
- Member of Technical Hiring Panel Team for hiring interns, college graduates/lateral joiners
- Troubleshoot/Break-fix/Upgrade/Configuration/Installation assistance for the product across all platforms
- Working with Development Team for new issues observed in product
- Handling Technical escalations for the support requests.
Professional 2, Technical Support
Tintri by DDN (Former Tegile/Western Digital)
Bangalore
06.2018 - 02.2020
- Tool Development using Bash Scripting - Health Check, NFS, UI, System Profiling, Configuration Analysis
- Installation, Configuration, Administration, Troubleshooting of Intelliflash Product Portfolio - Hybrid, All-Flash NVMe Arrays
- Troubleshooting - SMB/NFS/iSCSI/FC, File System, OS, TCP, Tomcat, ESXi, Log Analysis
- Performing Advanced Performance Troubleshooting/RCA Analysis/OS Upgrade/FW Upgrade - NVDIMM, SAS FW
- Providing assistance to on-floor support engineers.
Support Account Manager
NetApp
Bangalore
10.2016 - 06.2018
- Performing core analysis of the technical cases and the issues persisting in NetApp environment
- Provide customers the current issues, incorrect configurations, and risks in their environment with complete in-depth analysis using NetApp AutoSupports
- Performing Service Review Meetings with customers to discuss NetApp environment state.
Storage and Backup Administrator
Accenture
Kolkata
08.2014 - 09.2016
- Storage Provisioning: NetApp FAS,/AFF (ONTAP 8.3 and 7-Mode, EMC VMAX/VNX - Administration, Configuration and Provisioning of Storage
- Backup: Symantec NetBackup - Administration and Configuration of NBU
- Data Recovery of file/VM, from backups/Snapshots using NBU, NetApp Snapshots
Education
B.Tech - Electrical Engineering
Techno India College of Technology (WBUT)
05.2014
NetApp Certified Implementation Engineer (NCIE) - SAN Specialist -
NetApp
NetApp Certified Data Administrator (NCDA) - ONTAP 9.0 -
NetApp
NetApp Certified Support Engineer -
NetApp
NetApp Certified Storage Associate - Hybrid Cloud -
NetApp
EMC Information and Storage Management version 3 -
EMC
Star of Business Awards - Accenture -
Accenture
Skills
- Google Cloud Platform - GKE, Compute Engine, VPC, Hybrid Connectivity, IAM, Workflows, Cloud Storage
- Kubernetes
- Terraform
- Bash Scripting
- Ansible
- OS: Linux/Ubuntu
- Storage: NetApp
- Strategic Planning
- Cross-functional team management
- Team Leadership
Website
di-dea.wixsite.com/didea
Personal Information
- Date of Birth: 05/18/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Photography
- Driving
Timeline
Manager, Site Reliability Engineering
NetApp
10.2023 - Current
Senior Site Reliability Engineer
NetApp
07.2022 - 10.2023
Site Reliability Engineer
NetApp
05.2021 - 06.2022
Site Reliability Engineer
Cohesity
03.2020 - 05.2021
Professional 2, Technical Support
Tintri by DDN (Former Tegile/Western Digital)
06.2018 - 02.2020
Support Account Manager
NetApp
10.2016 - 06.2018
Storage and Backup Administrator
Accenture
08.2014 - 09.2016
B.Tech - Electrical Engineering
Techno India College of Technology (WBUT)
NetApp Certified Implementation Engineer (NCIE) - SAN Specialist -
NetApp
NetApp Certified Data Administrator (NCDA) - ONTAP 9.0 -
NetApp
NetApp Certified Support Engineer -
NetApp
NetApp Certified Storage Associate - Hybrid Cloud -
NetApp
EMC Information and Storage Management version 3 -
EMC
Star of Business Awards - Accenture -
Accenture
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