Rajasekar S
Vellore
Summary
Dynamic recovery professional with a proven track record at Hinduja Housing Finance Limited, excelling in recovery strategy and settlement negotiation. Expert in data analysis and performance monitoring, I successfully reduced outstanding balances while enhancing team efficiency. Adept at developing impactful strategies, I foster collaboration to achieve organizational recovery goals.
Overview
11
11
years of professional experience
4016
4016
years of post-secondary education
Work History
Cluster Recovery Manager
Hinduja Housing Finance Limited
Vellore
05.2023 - Current
- Conducted regular assessments of recovery processes and strategies.
- Collaborated with teams to maintain accurate records of recovery activities.
- Negotiated settlements with customers who have delinquent accounts in order to reduce outstanding balances owed by the company.
- Developed and implemented strategies for successful completion of recovery goals.
- Established key performance indicators for measuring success in achieving organizational objectives related to recovery efforts.
- Managed the development, implementation, and maintenance of policies, procedures, standards, systems, processes, and tools related to recovery activities.
- Worked closely with legal counsel regarding potential litigation matters involving customers who are delinquent on their obligations.
- Conducted regular meetings with team members to review and assess progress of recovery initiatives.
- Reviewed daily collection activities for accuracy and effectiveness.
- Analyzed data to identify areas in need of improvement and develop solutions to address them.
- Monitored daily performance and patient outcomes to maintain quality assurance.
Assistant Manager - Collection
Centrum Housing Finance Limited
Vellore
08.2018 - 05.2023
- Handling collection and Recovery portfolio of Home Loan and LAP with book size of 40 Cr.
- Achieve Consistency in PNPA and NPA collection effectively.
- Develop strong agency network and personal visits on chronic cases.
- Manage and deliver optimum performance in terms of Roll back resolution and optimum utilisation of field resources to increase efficiencies on the assigned portfolio.
- All PNPA AND NPA cases direct visit with collection officers and convert the payment or approach the legal process.
- Collection Review with collection executives on daily basis with DRR report.
Senior Sales Executive
Shriram Auto Mall
Vellore
04.2015 - 08.2018
- Managed customer relationships to enhance satisfaction and loyalty.
- Developed sales strategies to promote vehicle inventory effectively.
- Facilitated negotiations between buyers and finance departments for transactions.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
- Analyzed customer data to identify trends in buying behavior, preferences and needs.
- Used cold calling and networking to sell products and services.
Education
MBA - Finance
Deccan Educational And Research Foundation
Hyderabad , India 06.2022 - 05.2024
BBA - Business Administration
Voorhees College
Vellore, India 06.2006 - 05.2009
Don Bosco
Vellore, India Don Bosco
Vellore, India Skills
- Recovery strategy
- Settlement negotiation
- Data analysis
- Performance monitoring
Timeline
Cluster Recovery Manager
Hinduja Housing Finance Limited
05.2023 - Current
MBA - Finance
Deccan Educational And Research Foundation
06.2022 - 05.2024
Assistant Manager - Collection
Centrum Housing Finance Limited
08.2018 - 05.2023
Senior Sales Executive
Shriram Auto Mall
04.2015 - 08.2018
BBA - Business Administration
Voorhees College
06.2006 - 05.2009
Don Bosco
Don Bosco