Govind Chouhan

Supervise and mentor collection teams to maximize productivity and achieve collection targets.

Address complex challenges from executives, customers, and internal teams, ensuring smooth operations.

Collaborate with the Risk Control Unit (RCU) to identify and resolve fraudulent activities, safeguarding company interests.

Prepare and analyze daily Comprehensive Collection Reports (CCR) and Management Information System (MIS) reports for strategic review.

• Supervising In-House and Agency Collection Teams: Demonstrated effective leadership by overseeing and guiding both in-house and agency collection teams to optimize performance and meet targets.
• Addressing Complex Challenges: Proactively managed and resolved issues arising from executives, customers, and internal teams, fostering a harmonious and efficient work environment.
• Combatting Fraudulent Activities: Collaborated closely with the Risk Control Unit (RCU) to identify, investigate, and rectify instances of fraudulent activity, ensuring the integrity of collection operations.
• Strategic Reporting and Documentation: Proficiently compiled and generated daily Comprehensive Collection Reports (CCR), maintained meticulous records, and prepared Management Information System (MIS) reports to facilitate informed decision-making and uphold regulatory compliance.

• Managing our collection off-roll and on-roll.
• Handling problem of executive, customer and internal team issue.
• During this time collection done my self on the field.
• Preparing daily CCR Report, MIS and maintain records.

• Collecting Emi on the field from the customer.
• Achieving collection target in daily and monthly.
• Managing for all computer relative documents.
• Cash handling daily basis and submit to bank.
• Preparing daily collection report in system and Maintain Record.

• Collecting Emi on the field from the customer.
• Achieving collection target in daily and monthly.
• Managing for all computer relative documents.
• Cash handling daily basis and submit to bank.
• Preparing daily collection report in system and Maintain Record.