Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Disclaimer
Executive Summary:
Personal Dossier
Timeline
Generic

RAJAT

Kangra

Summary

Results-driven Senior Quality Analyst with a proven track record at Knack RCM Pvt. Ltd. in enhancing quality assurance processes and driving strategic improvements. Skilled in performance analysis and training development, I excel in claim resolution and revenue cycle management, consistently delivering exceptional outcomes through effective communication and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Senior Quality Analyst

Knack RCM Pvt. Ltd.
08.2023 - Current
  • Developed and updated quality assurance procedure documentation to support operational standards.
  • Analyzed existing performance metrics, recommending strategic enhancements to improve work quality.

Senior AR Follow-Up Analyst

Pacific an Access healthcare Pvt. Ltd.
05.2022 - 08.2023
  • Solving claims queries of customers throughout client’s Applications/Web Portals and over phone calls.
  • Handling denials, billings both and Appeals

AR Follow-Up Analyst

R1 RCM Global Pvt. Ltd.
01.2021 - 05.2022
  • Solving claims queries of customers throughout client’s Applications and over phone calls.
  • Handling denials and billings both.
  • Well known of RCM cycle.

Customer Case Associate

NTT DATA Global Delivery Services Pvt. Ltd.
12.2018 - 01.2020
  • Solving queries of customers through emails and over phone calls.
  • Trained in multitasks i.e. Images, Taxes and Alerts.
  • Trained in Adobe Experience Manager and GDS.

Education

PGDCA -

DR. C.V. Raman University
01.2018

B.A. -

Himachal Pradesh University
Shimla
01.2016

Intermediate - Commerce

Himachal Pradesh Board
Dharamshala
01.2011

High School -

Himachal Pradesh Board
Dharamshala
01.2009

Skills

  • Quality assurance
  • Process improvement
  • Training development
  • Performance analysis
  • Procedure documentation
  • Strategic recommendations
  • Claim resolution
  • Revenue cycle management

Languages

English, Hindi, Punjabi

Hobbies and Interests

Social Networking and Internet Surfing., Sharing Knowledge and Skills, Trekking.

Disclaimer

The above given information is correct to the best of my knowledge.

Executive Summary:

  • Strong ability to analyze data and providing meaningful information on the basis of available data.
  • Self-motivated, capable of setting up useful priorities and take decisions and apply them to meet up deadlines.
  • An effective team player with proven abilities to analyses & interpret unique problems

Personal Dossier

  • Date of Birth: July, 31st 1994
  • Father’s Name: Late Shri Prem Raj
  • Sex: Male
  • Nationality: Indian
  • Marital Status: Married
  • Languages Known: English, Hindi, Punjabi
  • Present Address: V.P.O Surarwan, Tehsil-Indora, District Kangra, Himachal Pradesh - 176401
  • Permanent Address: V.P.O. Surarwan, Tehsil Indora, District Kangra, H.P. 176401

Timeline

Senior Quality Analyst

Knack RCM Pvt. Ltd.
08.2023 - Current

Senior AR Follow-Up Analyst

Pacific an Access healthcare Pvt. Ltd.
05.2022 - 08.2023

AR Follow-Up Analyst

R1 RCM Global Pvt. Ltd.
01.2021 - 05.2022

Customer Case Associate

NTT DATA Global Delivery Services Pvt. Ltd.
12.2018 - 01.2020

PGDCA -

DR. C.V. Raman University

B.A. -

Himachal Pradesh University

Intermediate - Commerce

Himachal Pradesh Board

High School -

Himachal Pradesh Board
RAJAT