Rajat Kakran

Operational Leadership:

• Manage daily operations for 2000+ transportation routes across USA, Canada.
• Direct end-to-end transportation execution for FTL/LTL/Box truck carriers serving IXDs/FCs/SCs
• Oversee 50+ Air gateway operations routes from Amazon FCs to 3P carrier yards
• Coordinate multimodal and intermodal operations across 300+ routes with 2000+ equipment units

Performance Improvements:

• Reduced operational defects by 8% through systematic process improvements
• Improved forecast accuracy from 51% to 35% WAPE through system optimization
• Streamlined scheduling operations resulting in $5M cost savings
• Eliminated 400+ manual hours through automation initiatives

Network Optimization:

• Implemented volume-based solutions to reduce equipment wastage
• Designed real-time tracking solutions for carrier management
• Developed performance monitoring dashboards for operational visibility
• Established KPI tracking mechanisms for continuous improvement

• Team & Operations Management:
• Led 75-member operations team across NA/CA and EU regions
• Managed daily scheduling operations for inbound and outbound transportation
• Oversaw intermodal, multimodal, milk-run, and OTR operations
• Executed operational improvements resulting in 72% accuracy increase
• Key Achievements:
• Reduced operational costs by $12M through process optimization
• Saved 9,000 manhours through improved workflow design
• Applied $1M cost-saving initiative in first-leg operations
• Developed standard operating procedures for cross-functional alignment

Daily Operations Management:

• Executed end-to-end transportation operations across multiple modes
• Directed real-time issue resolution for operational disruptions
• Coordinated with FCs, carriers, and vendors for seamless operations
• Monitored KPIs and service levels for performance optimization
  Key Responsibilities:
• Oversaw scheduling operations for OTR, intermodal, and air transportation
• Executed ad-hoc operations for large-scale contracted carriers
• Implemented cost-effective transportation solutions
• Maintained operational compliance and service standards of 98%

• Managed daily procurement and logistics operations
• Coordinated with 3P carriers for timely deliveries
• Implemented operational improvement initiatives
• Monitored and reported operational metrics