Rajat Kharabe
IT Engineer (Desktop Support Engineer)
Summary
To be an efficient, innovative and perfect learning individual, responsible and gaining towards success and sustaining in the competitive world.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Desktop Support Engineer
Lupin Ltd
Nagpur
06.2022 - Current
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Configured hardware, devices and software to set up work stations for employees.
- Monitored network performance and provided network performance
- IT Tickets Management using ITSM Tool
- Printer, Server , NW & other Vendor coordination for timely closer of incidents and installations
- Co-ordination with HO Teams for Critical issue and support for critical tickets closers.
- Support for Audit Activities.
- Perform Implementation of IT Security Policies in Standalone systems, IPCs and Perform Preventive Maintenance Activity to ensure data Integrity.
- User management on Standalone systems, HMI, IPCs in Different Applications Like Zenon, factory Talk, etc.
- Configuration of Backup on Standalone systems, IPC's and performing restoration test of Backed up data to ensure data availability.
- Coordinate with Team for Network related issue and provide input for new requirement for AP and switches.
- Vendor co-ordination for installations of software's & issue related to Software's.
Desktop Support Engineer
Team Lease Netapp (Lupin.Ltd)
Nagpur
05.2021 - 05.2022
Education
B.E. - Mechanical Engineering
ITM College Of Engineering
Nagpur 06.2012 - 05.2017
Skills
Remote Diagnostics
Application installations
Windows Operating System
Software diagnosis
Teamwork and Collaboration
Desktop support
Kabbadi, Basketball, Cricket
• President of MESA and member of student council.
• Played zonal final in kabaddi
Timeline
Desktop Support Engineer
Lupin Ltd
06.2022 - Current
Desktop Support Engineer
Team Lease Netapp (Lupin.Ltd)
05.2021 - 05.2022
B.E. - Mechanical Engineering
ITM College Of Engineering
06.2012 - 05.2017