Rajat Kubde
Nagpur
Summary
Dedicated and skilled Technical Support Specialist with 2 years of experience in providing comprehensive support for Linux-based systems. Proven ability to troubleshoot and resolve issues efficiently while maintaining high levels of customer satisfaction. Strong understanding of network configurations, system administration, and software installation.
Overview
2
2
years of professional experience
Work History
Technical Support Engineer
Infinity Data Technologies Pvt Ltd
2022.03 - 2024.04
- Responded to support tickets and provided timely resolutions for user issues.
- Assisted in the installation and configuration of Linux operating systems and software applications.
- Monitored system performance and addressed potential issues proactively.
- Documented all support activities and maintained accurate records of user interactions.
- Participated in team meetings and contributed to continuous improvement initiatives.
Education
Bachelor of Engineering - Computer Engineering
Smt. Radhikatai Pandav College of Engineering
Nagpur, India2021
Diploma - Computer Engineering
Late Vasantdada Polytechnic
Nagpur, India2018
Skills
- Operating Systems: Linux (Ubuntu, CentOS, Red Hat)
- Networking: TCP/IP, DNS, DHCP, VPN
- System Administration: User management, file systems, permissions
- Version Control: Git
- Virtualization: VMware, VirtualBox
- Software Installation: Package management (apt, yum)
- Customer Support: Remote troubleshooting, ticketing systems
- Technical Documentation: Creating and maintaining support guides
Languages
English
Hindi
Marathi
Timeline
Technical Support Engineer
Infinity Data Technologies Pvt Ltd
2022.03 - 2024.04
Bachelor of Engineering - Computer Engineering
Smt. Radhikatai Pandav College of Engineering
Diploma - Computer Engineering
Late Vasantdada Polytechnic
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