Rajat Roy
Asst. Housekeeping Manager
Mumbai
Summary
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Highly-qualified Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Assistant Housekeeping Manager
The Leela Mumbai - Resort Style Business Hotel
07.2023 - Current
- Evaluated employee performance and developed improvement plans.
- Increased employee performance through effective supervision and training.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
Housekeeping Supervisor & Admin
Dusit Doha Hotel
08.2022 - 06.2023
Housekeeping Coordinator
Steigenberger Hotel Doha (Pre-Opening)
09.2021 - 08.2022
Housekeeping Attendant
Crowne Plaza & Holiday Inn - Doha The Business Park (Pre-Opening)
10.2018 - 09.2021
Trainee
The Leela Palace, Chennai
11.2016 - 03.2017
Education
Bachelor of Hospitality Management - Hospitality Administration And Management
NSHM Knowledge Campus, Durgapur
West Bengal, India 04.2001 -
Higher Secondary (10+2) - Commerce
A-102 Mohali International School
Panjab, India 04.2001 -
Secondary (10TH) -
Baldwin Farm Area High School
Jamshedpur, Jharkhand, India 04.2001 -
Skills
Employee Evaluations
Department Coordination
Team Building
Customer Relationship Management
Performance Evaluation
Quality Improvements
Quality Assurance
Training and Mentoring
Budget Administration
Guest Relations
Cleaning Practices
Cost Reduction Strategies
Timeline
Assistant Housekeeping Manager
The Leela Mumbai - Resort Style Business Hotel
07.2023 - Current
Housekeeping Supervisor & Admin
Dusit Doha Hotel
08.2022 - 06.2023
Housekeeping Coordinator
Steigenberger Hotel Doha (Pre-Opening)
09.2021 - 08.2022
Housekeeping Attendant
Crowne Plaza & Holiday Inn - Doha The Business Park (Pre-Opening)
10.2018 - 09.2021
Trainee
The Leela Palace, Chennai
11.2016 - 03.2017
Bachelor of Hospitality Management - Hospitality Administration And Management
NSHM Knowledge Campus, Durgapur
04.2001 -
Higher Secondary (10+2) - Commerce
A-102 Mohali International School
04.2001 -
Secondary (10TH) -
Baldwin Farm Area High School
04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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