Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

RAJAT SHARMA

Noida

Summary

Dedicated Senior Business Analyst with an overall experience of 8 years targeting leadership assignments in Project Management and Product Management within reputable IT organizations.

Professional with significant experience in business analysis, skilled in data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.

Overview

8
8
years of professional experience

Work History

Senior Business Analyst

EUROFINS
07.2022 - Current
  • Analyzed current business processes and workflows to identify areas for improvement and optimizing it to 20%
  • Converted business requirements into user stories, delivering all required inputs and detailed information to the team delivering 100% of the committed items
  • Created functional requirements and prioritize user stories for grooming and sprint planning to adapt agile completely
  • Collaborated with stakeholders to gather requirements, understand business needs, and develop process solution
  • Lead the end-to-end product life cycle for US Govt project integrated with ELIMS, resulting in 27% increase in user engagement over 3 months
  • Developed and maintain process documentation, including process maps, SOPs, BRD’s, FRD's, and training materials
  • Lead process improvement projects from kick-off to completion, ensuring alignment with business goals and objectives with 100% completion
  • Achieved business targets, driving revenue growth to 6.3% in H1 2024
  • Implemented the product to various location in Asia, increasing annual program growth from 4.7% to 6.6%
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

Senior Business Consultant, Finance

INFOSYS
03.2018 - 07.2022
  • Accountable for Business requirements for payments posting to customer account, transaction narratives and bank’s reconciliation
  • Produced high quality BRDs and functional specifications through discovery and requirement workshops, requirement analysis and solution validation for NPP Australia Project increasing the productivity of team to 60%
  • Worked closely with business stakeholders, solution designers & architects, change manager to ensure the end solution meet business goals with 0 defects
  • Identified and highlighted risk to business in working group sessions
  • Collaborated on GPP product for successful daily payments to reduce the payment failure to 35%
  • Directed the change team for major release to ensure smooth payment operations on GPP
  • Contributed to sprint planning with the product owner increasing the dev team productivity to 40%
  • Evaluated vendor proposals, negotiated contracts, and managed outsourcing partnerships to maximize value creation for clients.
  • Developed long-term business strategies to position companies for success in competitive markets.
  • Formulated recommendations and effective solutions to improve [Business Name] overall profitability and success.
  • Optimized financial performance by implementing budgetary controls and monitoring expenditure against targets.

Business Analyst

Infosys AETNA-CVS Healthcare
02.2017 - 03.2018
  • Implemented as Software development components pertaining to multiple product/software features for Govt Programs application for Aetna Inc under health insurance and claim management domain thus enhancing the end user experience by 45%
  • Developed Established detailed frameworks for systematically reviewing project requirements which improved clarity among stakeholders, resulting in faster-decision making timelines on critical deliverables by an impressive margin of three days
  • Involved in complete BA life cycle, including analysis, design, development, testing, and implementation
  • Worked with packed requirements in an Agile methodology to improve the overall process of dev team reducing scoop to 70%
  • Conducted market research and created insightful reports to increase the revenue of the program in different geographies of US

Education

PGDM - OPERATIONS Management

IMT Ghaziabad
01.2023

Bachelor of Technology - Electronics & Communication Engineering

SRM UNIVERSITY
01.2016

Skills

  • Agile Framework
  • Stakeholder Management
  • Compliance and Risk Management
  • Effective communication
  • BRD/FRD
  • MS Excel
  • Power BI
  • SDLC
  • Business Management
  • Requirement Gathering and Analysis
  • SAFe Methodology
  • Teamwork and Collaboration
  • Problem-Solving

Websites

Accomplishments

  • INSTA Award, 01/01/20, 3
  • Best Team Award, 01/01/19, for generating highest revenue during FY ’18-’19 Q3.
  • Individual recognition and appreciation from Client, 01/01/19
  • Appreciation award from Client, 12/01/21, NAB (National Australia Bank)
  • The Key contributor Award, 01/01/22, Eurofins
  • Best employee of the award, 01/01/24, Q3
  • Peer to Cheers Award, 10/01/24, Dev-ops Manager

Timeline

Senior Business Analyst

EUROFINS
07.2022 - Current

Senior Business Consultant, Finance

INFOSYS
03.2018 - 07.2022

Business Analyst

Infosys AETNA-CVS Healthcare
02.2017 - 03.2018

Bachelor of Technology - Electronics & Communication Engineering

SRM UNIVERSITY

PGDM - OPERATIONS Management

IMT Ghaziabad

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