Rajat Shegaonkar

Company Overview: Client : - Lupin India Private Limited

• Provided remote and onsite technical support for Windows-based systems, resolving software, hardware, and network issues.
• Administered Active Directory, created and managed user accounts, permissions, and group policies.
• Installed, configured, and maintained Windows Server and desktop environments.
• Diagnosed system bottlenecks and optimized performance of workstations and servers.
• Removed malware and security threats and ensured compliance with internal security protocols.
• Assisted with system backups, patch management, and basic disaster recovery tasks.
• Documented technical procedures and supported internal knowledge base development.
• Support virtualization platforms (Hyper-V/VMware) including VM provisioning, snapshots, and resource allocation.
• Implement and maintain WSUS for patching compliance across server infrastructure.
• Conduct server health checks, performance tuning, and proactive monitoring using tools like Event Viewer and Performance Monitor.
• Administer Microsoft SCCM for software deployments, patch management, reporting, and compliance monitoring.
• Maintain and troubleshoot Windows Server infrastructure (2016/2019), including user account management via Active Directory.
• Monitor system health and performance using built-in Windows tools and SCCM dashboards.

• Ability to install, configure and monitor Windows & Linux OS and software.
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Troubleshoot the problems regarding Domains Related issues.
• Installing, configuring, updating, and removing system and application software
• Execute system/database user account management.

• Company Overview: Client: Punjab National Bank, National Bank
• Ability to install, configure and monitor Windows & Linux OS and software.
• Installation configuration and manage Windows Server 2016 with AD, DNS, DHCP, WSUS and IIS.
• Onboarding Users of Punjab.
• Develop and maintain installation and configuration standard documents.
• Monitors systems activities and fine tunes system parameters and configuration to optimize performance.
• Taking backup as per company policy.
• Troubleshoot the problems regarding Domains Related issues.
• Conducted daily system health checks.
• Familiarity with common network technologies and associated protocols.
• Problem solver, collaborative and enjoy working in a team-oriented group.
• Diagnosed and resolved technical issues related to hardware and software.
• Creating users in Server and manage users in Active Directory Console.