Rajat Singh
Noida
Summary
Seasoned North Regional Manager with background in directing operations, driving sales, and leading teams across multiple locations. Strong record of improving operational efficiency and implementing strategic business plans. Skilled in conflict resolution, team leadership, budget management, and negotiation. Contributed to bottom-line success through customer satisfaction improvements and cost control initiatives.
Overview
8
8
years of professional experience
Work History
North Regional Manager
Vahan.ai
Noida
2024.07 - Current
- Implemented strategic sales initiatives and nurtured relationships with key partners to achieve consistent monthly revenue growth.
- Expanded and managed a network of channel partners, which led to strong collaborations and increased market presence resulting in business growth.
- Managed financial health by optimizing client portfolios, maximizing ROI and balancing costs to ensure sustainable profitability of channel partnerships.
- Led and developed a high-performing sales and account management team by emphasizing training and mentorship to drive performance and enhance capabilities.
- Managed vendor relationships for e-commerce and quick commerce sectors, securing partnerships with companies such as Zepto, Swiggy, Zomato, and Blinkit to optimize delivery operations.
Revenue Operations Manager
91 Springboard
Noida
2022.10 - 2024.07
- Executed community initiatives to augment business growth; fostered partnerships with Sales & Marketing to enhance occupancy and realize over 30% EBIDTA expansion regularly.
- Operational Excellence and Financial Management: Ensured seamless hub operations, maintaining precise invoicing and demonstrating financial proficiency through budget management and detailed P&L reporting, revenue projections, and formulating AOP for the next financial year.
- Headed teams that exceeded expectations through clarity of vision, effective feedback loop and aligned hiring goals based on company values.
- Demonstrated proactive problem-solving skills by identifying challenges and employing strategic planning for effective solutions.
- Marketed community initiatives and developed internal partnerships to address member needs and facilitate business growth.
Business Development Manager
Cult.fit
Chandigarh
2021.10 - 2022.10
- Conducted comprehensive market analysis by researching demographics, population, density, households, and purchasing power to assess micro-market potential.
- Assessed identified properties by benchmarking rentals against competitor brands and evaluated strengths and challenges of each property.
- Ensured feasibility and due diligence requirements completion by liaising with project and legal departments before acquisition.
- Managed coordination between legal teams and landlords to facilitate agreement signing and registration process.
- Provided efficient support and timely communication to clients by responding promptly to their emails and requests.
- Addressed pending Customer Service Executive (CSE) requests by coordinating with internal stakeholders.
- Led bi-monthly meetings with Check Managers and Business Excellence Partner to address performance and quality issues.
- Conduct regular assessment of dedicated storefront performance
Area Business Manager
Oyo
Gurugram
2019.02 - 2021.09
- Managing 125-150 OYO Hotels in Gurgaon, Hisar, Rohtak, and Bhiwani, totaling a GMV of 4.3Cr.
- Making key decisions, balancing offline demand, supply, and customer experience.
- Implementing strategies to revive sold-out properties and improve RevPAR.
- Ensuring consistent performance against CX metrics and Hub targets.
- Overseeing daily operations, maintaining OYO standards, and fostering repeat business.
- Driving cost reduction, optimizing resources, and introducing new initiatives.
- Leading 11 hotel managers for seamless customer experiences.
Area Manager Business Acquisition
Nest Away
Gurugram
2018.05 - 2019.02
Team Lead
Delhi Duty Free
New Delhi
2017.02 - 2018.04
Education
MBA - Marketing And Operations
Guru Gobind Singh Indraprastha University
Delhi2017-07
B Com - Commerce
Khalsa College
Amritsar2015-05
Skills
- Account Management
- Vendor Management
- Channel Sales
- Revenue Management
- P&L Management
- Operation Management
- Market Research & Revenue analysis
- Team Management
Accomplishments
91 Springboard
Mover of the mountains award 2023
Cultfit
Top Performer Expansion award 2022
Oyo
Top performer in OYO Gurgaon Hub – 2019, 2020
Timeline
North Regional Manager
Vahan.ai
2024.07 - Current
Revenue Operations Manager
91 Springboard
2022.10 - 2024.07
Business Development Manager
Cult.fit
2021.10 - 2022.10
Area Business Manager
Oyo
2019.02 - 2021.09
Area Manager Business Acquisition
Nest Away
2018.05 - 2019.02
Team Lead
Delhi Duty Free
2017.02 - 2018.04
MBA - Marketing And Operations
Guru Gobind Singh Indraprastha University
B Com - Commerce
Khalsa College