Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rajat Singh

Noida

Summary

Seasoned North Regional Manager with background in directing operations, driving sales, and leading teams across multiple locations. Strong record of improving operational efficiency and implementing strategic business plans. Skilled in conflict resolution, team leadership, budget management, and negotiation. Contributed to bottom-line success through customer satisfaction improvements and cost control initiatives.

Overview

8
8
years of professional experience

Work History

North Regional Manager

Vahan.ai
Noida
07.2024 - Current
  • Implemented strategic sales initiatives and nurtured relationships with key partners to achieve consistent monthly revenue growth.
  • Expanded and managed a network of channel partners, which led to strong collaborations and increased market presence resulting in business growth.
  • Managed financial health by optimizing client portfolios, maximizing ROI and balancing costs to ensure sustainable profitability of channel partnerships.
  • Led and developed a high-performing sales and account management team by emphasizing training and mentorship to drive performance and enhance capabilities.
  • Managed vendor relationships for e-commerce and quick commerce sectors, securing partnerships with companies such as Zepto, Swiggy, Zomato, and Blinkit to optimize delivery operations.

Revenue Operations Manager

91 Springboard
Noida
10.2022 - 07.2024
  • Executed community initiatives to augment business growth; fostered partnerships with Sales & Marketing to enhance occupancy and realize over 30% EBIDTA expansion regularly.
  • Operational Excellence and Financial Management: Ensured seamless hub operations, maintaining precise invoicing and demonstrating financial proficiency through budget management and detailed P&L reporting, revenue projections, and formulating AOP for the next financial year.
  • Headed teams that exceeded expectations through clarity of vision, effective feedback loop and aligned hiring goals based on company values.
  • Demonstrated proactive problem-solving skills by identifying challenges and employing strategic planning for effective solutions.
  • Marketed community initiatives and developed internal partnerships to address member needs and facilitate business growth.

Business Development Manager

Cult.fit
Chandigarh
10.2021 - 10.2022
  • Conducted comprehensive market analysis by researching demographics, population, density, households, and purchasing power to assess micro-market potential.
  • Assessed identified properties by benchmarking rentals against competitor brands and evaluated strengths and challenges of each property.
  • Ensured feasibility and due diligence requirements completion by liaising with project and legal departments before acquisition.
  • Managed coordination between legal teams and landlords to facilitate agreement signing and registration process.
  • Provided efficient support and timely communication to clients by responding promptly to their emails and requests.
  • Addressed pending Customer Service Executive (CSE) requests by coordinating with internal stakeholders.
  • Led bi-monthly meetings with Check Managers and Business Excellence Partner to address performance and quality issues.
  • Conduct regular assessment of dedicated storefront performance

Area Business Manager

Oyo
Gurugram
02.2019 - 09.2021
  • Managing 125-150 OYO Hotels in Gurgaon, Hisar, Rohtak, and Bhiwani, totaling a GMV of 4.3Cr.
  • Making key decisions, balancing offline demand, supply, and customer experience.
  • Implementing strategies to revive sold-out properties and improve RevPAR.
  • Ensuring consistent performance against CX metrics and Hub targets.
  • Overseeing daily operations, maintaining OYO standards, and fostering repeat business.
  • Driving cost reduction, optimizing resources, and introducing new initiatives.
  • Leading 11 hotel managers for seamless customer experiences.

Area Manager Business Acquisition

Nest Away
Gurugram
05.2018 - 02.2019

Team Lead

Delhi Duty Free
New Delhi
02.2017 - 04.2018

Education

MBA - Marketing And Operations

Guru Gobind Singh Indraprastha University
Delhi
07-2017

B Com - Commerce

Khalsa College
Amritsar
05-2015

Skills

  • Account Management
  • Vendor Management
  • Channel Sales
  • Revenue Management
  • P&L Management
  • Operation Management
  • Market Research & Revenue analysis
  • Team Management

Accomplishments

91 Springboard

Mover of the mountains award 2023

Cultfit

Top Performer Expansion award 2022

Oyo

Top performer in OYO Gurgaon Hub – 2019, 2020

Timeline

North Regional Manager

Vahan.ai
07.2024 - Current

Revenue Operations Manager

91 Springboard
10.2022 - 07.2024

Business Development Manager

Cult.fit
10.2021 - 10.2022

Area Business Manager

Oyo
02.2019 - 09.2021

Area Manager Business Acquisition

Nest Away
05.2018 - 02.2019

Team Lead

Delhi Duty Free
02.2017 - 04.2018

MBA - Marketing And Operations

Guru Gobind Singh Indraprastha University

B Com - Commerce

Khalsa College

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