Skilled Senior Manager skilled in cross-functional collaboration. Optimizes processes and communication and drive results. Dedicated to continuously improving professional knowledge and business operations by applying top-notch skills.
Overview
12
12
years of professional experience
Work History
Team Leader
Policybazaar Life Agency
Nagpur , Maharashtra
11.2025 - Current
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Developed detailed plans based on broad guidance and direction.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Senior Manager Bancassurance
BAJAJ ALLIANZE GENERAL INSURANCE CO.LTD
Nagpur
05.2024 - 11.2025
Managed a team of 5 Junior Executive by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
Established effective communication channels between different departments within the organization.
Leadership role in planning annual budgets for each department based on forecasted sales volumes.
Provided strategic direction to departmental heads regarding resource allocation decisions.
Senior Manager Broking
RELIANCE GENERAL INSURANCE CO. LTD
Nagpur
07.2022 - 04.2024
Managed a team of 3 Executive by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Trained and mentored junior staff on industry best practices and operational procedures.
Analyzed market trends and competitor offerings to inform business strategy decisions.
Managed compliance with regulatory standards in insurance operations and services.
Relationship Manager Broking
NIVA BUPA HEALTH INSURANCE CO. LTD
09.2017 - 07.2022
Managed client relationships to enhance customer satisfaction and retention.
Developed tailored insurance solutions to meet individual client needs.
Facilitated communication between clients and underwriting teams for seamless service.
Analyzed client feedback to identify service improvement opportunities.
Conducted regular follow-ups with clients to ensure ongoing support and engagement.
Resolved client inquiries promptly to maintain positive relationships and trust.
Relationship Manager Broking
RELIANCE NIPPON LIFE INSURANCE
06.2014 - 07.2017
Build and maintain strong relationships with individual clients and corporate accounts
Align insurance solutions with clients' retirement, estate planning, and wealth accumulation goals
Organize and actively participate in an initiative aimed at collecting data from partners to enhance business support
Risk Assessment, Mitigation, Reporting, and Documentation