Hi, I’m
Rajavel Balraj
Chennai
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
years of professional experience
3
Certifications
Work History
VFS Global Services Pvt. Ltd
General Manager - IT Applications
02.2023 - Current
Job overview
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Increased overall rollout efficiency by streamlining operations and implementing innovative strategies.
Spinebiz Services Pvt. Ltd
Strategic Consultant
10.2022 - 01.2023
Job overview
- Define the project's scope and delivery strategy
- Develop a plan and project timeframe
- Highlight risks and propose a plan for mitigating them in order to deliver project deliverables on budget
- Emphasize the potential for any additional earnings
- Contribute to the drafting and documentation of the proposal, presentation, or change request.
Elysium Infoservices Pvt Ltd
Director - Projects
11.2013 - 09.2022
Job overview
- Directing Product Management, Application Development & Support, Testing & Quality Assurance, and UI Design teams
- Responsible for the Department's P&L
- Implemented cost-saving measures by adopting effective recruitment, onboarding, and ongoing training strategies
- Continuous improvement and creating best practice guidelines
- Preparation and review of Service Agreements, Proposals, and SoWs.
Computer Sciences Corporation (CSC)
Associate Manager Application Design
11.2005 - 10.2013
Job overview
- Played a key role and managed the CDC Tool Product development
- Accountable for the delivery of Clinical Data Content (CDC) forms
- Managed pharmacy legacy products like iPharmacy, Centrasys
- Contributing to requirement analysis in the UK, authoring, and reviewing the functional specification
- Provided detailed business requirements for the development and product management teams
- Produced functional and non-functional design documents.
Fast IncNew York
Software Consultant
08.2000 - 06.2001
Botree Software International Ltd
Project Leader
08.1999 - 06.2000
Fast Inc
Analyst Programmer
01.1998 - 06.1999
CISTech Pvt. Ltd
Programmer
08.1995 - 12.1997
Education
Sikkim Manipal University, Correspondence
Master of Science from Computer Science
APTECH, Chennai
Master Diploma in Software Engineering (MDSE)
Madras University, Chennai
Bachelor of Science
Skills
Service Delivery Managementundefined
Websites
Certification
Scrum Master (2011)
Timeline
General Manager - IT Applications
VFS Global Services Pvt. Ltd
02.2023 - Current
Strategic Consultant
Spinebiz Services Pvt. Ltd
10.2022 - 01.2023
Director - Projects
Elysium Infoservices Pvt Ltd
11.2013 - 09.2022
Associate Manager Application Design
Computer Sciences Corporation (CSC)
11.2005 - 10.2013
Software Consultant
Fast Inc
08.2000 - 06.2001
Project Leader
Botree Software International Ltd
08.1999 - 06.2000
Analyst Programmer
Fast Inc
01.1998 - 06.1999
Programmer
CISTech Pvt. Ltd
08.1995 - 12.1997
Sikkim Manipal University
Master of Science from Computer Science
APTECH
Master Diploma in Software Engineering (MDSE)
Madras University
Bachelor of Science
Scrum Master (2011)
HL7 Certification (2007)
Sun Certified Programmer - Java 2 Platform (2000)
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