Hi, I’m
Rajavel Balraj
Chennai
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
years of professional experience
3
Certifications
Work History
VFS Global Services Pvt. Ltd
General Manager - IT Applications
2023.02 - Current (1 year & 7 months)
Job overview
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Increased overall rollout efficiency by streamlining operations and implementing innovative strategies.
Spinebiz Services Pvt. Ltd
Strategic Consultant
2022.10 - 2023.01 (3 months)
Job overview
- Define the project's scope and delivery strategy
- Develop a plan and project timeframe
- Highlight risks and propose a plan for mitigating them in order to deliver project deliverables on budget
- Emphasize the potential for any additional earnings
- Contribute to the drafting and documentation of the proposal, presentation, or change request.
Elysium Infoservices Pvt Ltd
Director - Projects
2013.11 - 2022.09 (8 years & 10 months)
Job overview
- Directing Product Management, Application Development & Support, Testing & Quality Assurance, and UI Design teams
- Responsible for the Department's P&L
- Implemented cost-saving measures by adopting effective recruitment, onboarding, and ongoing training strategies
- Continuous improvement and creating best practice guidelines
- Preparation and review of Service Agreements, Proposals, and SoWs.
Computer Sciences Corporation (CSC)
Associate Manager Application Design
2005.11 - 2013.10 (7 years & 11 months)
Job overview
- Played a key role and managed the CDC Tool Product development
- Accountable for the delivery of Clinical Data Content (CDC) forms
- Managed pharmacy legacy products like iPharmacy, Centrasys
- Contributing to requirement analysis in the UK, authoring, and reviewing the functional specification
- Provided detailed business requirements for the development and product management teams
- Produced functional and non-functional design documents.
Fast Inc, New York
Software Consultant
2000.08 - 2001.06 (10 months)
Botree Software International Ltd
Project Leader
1999.08 - 2000.06 (10 months)
Fast Inc
Analyst Programmer
1998.01 - 1999.06 (1 year & 5 months)
CISTech Pvt. Ltd
Programmer
1995.08 - 1997.12 (2 years & 4 months)
Education
Sikkim Manipal University , Correspondence
Master of Science from Computer Science
APTECH , Chennai
Master Diploma in Software Engineering (MDSE)
Madras University , Chennai
Bachelor of Science
Skills
Service Delivery Managementundefined
Websites
Certification
Scrum Master (2011)
Timeline
General Manager - IT Applications
VFS Global Services Pvt. Ltd
2023.02 - Current (1 year & 7 months)
Strategic Consultant
Spinebiz Services Pvt. Ltd
2022.10 - 2023.01 (3 months)
Director - Projects
Elysium Infoservices Pvt Ltd
2013.11 - 2022.09 (8 years & 10 months)
Associate Manager Application Design
Computer Sciences Corporation (CSC)
2005.11 - 2013.10 (7 years & 11 months)
Software Consultant
Fast Inc
2000.08 - 2001.06 (10 months)
Project Leader
Botree Software International Ltd
1999.08 - 2000.06 (10 months)
Analyst Programmer
Fast Inc
1998.01 - 1999.06 (1 year & 5 months)
Programmer
CISTech Pvt. Ltd
1995.08 - 1997.12 (2 years & 4 months)
Sikkim Manipal University
Master of Science from Computer Science
APTECH
Master Diploma in Software Engineering (MDSE)
Madras University
Bachelor of Science
Scrum Master (2011)
HL7 Certification (2007)
Sun Certified Programmer - Java 2 Platform (2000)
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