Rajdeep Negi
Delhi
Summary
Achievement-driven professional, targeting assignments in IT Operations, Cloud Management with an organization of high repute preferably in IT sector in Noida.
ITIL V3 Certified professional from 2016 and experience in IT Infrastructure Management form more than 9 years. Presently in with DXC Technology, Noida as system administrator, implementing effective utilization of ITIL best practices for IT operations. Deep knowledge in azure IAAS and understanding of AWs Platform also. well versed with ITIL service delivery(Incident, problem and change management processes)s Currently preparing various client based reports and providing training. Proven ability to build strong customer/client relationship. Good understanding of the team goals, SLas, KRAs and KPIs Proven investigating skills with systematic approach. Keen and active involvement in the process improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
System Administrator
DXC Technologies
01.2021 - Current
- Managing Virtual machines, VNETs, azure traffic manager, storage and other infrastructure components on MS Azure
- Managing software deployment and azure vm for client
- Migration of on premise application to azure using 6R's approach
- Experienced with deployments, Maintenance and troubleshooting applications on Microsoft cloud infrastructure azure
- Resolving issue of azure for clients if L1 and L2 team are not able to resolve the problem
- Proactive planning and managing server hardware, OS upgrades, software drivers and hardware firmware upgrades
- Managing Active Directory users, groups, & polices
- Manage Active Directory Services, Planning and implementation of Security Policies and Create User accounts using active directory services
- Managing on-premise Active Directory services - directory management, sites and service management, domain controller’s health and services, permission and delegation, and group policy
- Supporting critical network services including active directory, DNS, DHCP, and Web services
- Experience in replication troubleshooting and hands on replication tool repaadmin, dcdiag, AD REP and disaster recovery and backup solution
- Hands on experience in place upgrade in window server 2012, 2016 and 2019
- Creating and managing windows based VMs on Azure
- Migrating on-premise physical and virtual machines on Azure using Azure migrate and Azure site recovery
- Remote login to Virtual Machines to troubleshoot, monitor, deploy applications Manage disks and backup
- Configuring Azure file share with azure file sync for sharing data between VMs
- Creating point to site, site to site VPN gateways, VNET peering and EXPRESSROUTE on Azure
- Implementing application gateway, local gateway and virtual gateway on Azure
- Managing and deploying Azure websites along with website scaling, monitoring, diagnostics etc
- Manage deployment slots and App-service plans and migrate web apps between different plans
- Implementing and managing Azure SQL server and databases and migrating on-premise SQL databases to Azure
- Implementing and managing Azure storage accounts, backup and recovery solutions
- Implementing storage encryption and security
- Implementing role-based access control in Azure for administration
- Understanding of Azure AD and syncing on-premise AD with Azure AD using Azure AD connect
- Understanding of Azure AD B2C and B2B and multifactor authentication
- Mange Identity access management of Azure Subscriptions, Azure AD application proxy and Azure AD pass through Authentication
- Managing domains with Azure Active directory domain services
- Manage updates and patches for your Azure VMs
- Working in AWS account also environment build server with gold AMI, Patching window server with Ivanti shavlik tool recently integrated with both azure and AWS server
- Taking AWS back up, snapshot, increase disk and memory in VMs
- Builds server’s with the given checklist in AWS and Azure Platform
- Decommissioned server’s in the AWs and azure platform
- Experienced in communicating with customers to accommodate customer escalations and provide quick fixes to bring the application Back to business and find the root cause of the issue and apply the permanent fix to avoid the future escalations for the same issue
- Experienced in making documentation for the issue we worked on and provide the knowledge transfer to other team members to share the workload when we get the multiple priority issues at the same time
- Raise the issues with Microsoft team if the client faces any issues while migration from on premise to azure
- Good knowledge of all priorities rickets and know how to tackle the critical incidents
- Working with inventorying reports and collections as per the client needs
- Responsibility to manage the operations team to safely meet Sla targets
- Auditing experience and incident investigation skills
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize client's satisfaction level
Azure Cloud Senior Analyst
HCL Technologies
10.2018 - 12.2020
- Managing Virtual machines, VNETs, azure traffic manager, storage and other infrastructure components on MS Azure
- Managing software deployment and azure vm for client
- Migration of on premise application to azure using 6R's approach
- Experienced with deployments, Maintenance and troubleshooting applications on Microsoft cloud infrastructure azure
- Resolving issue of azure for clients if L1 and L2 team are not able to resolve the problem
- Proactive planning and managing server hardware, OS upgrades, software drivers and hardware firmware upgrades
- Managing Active Directory users, groups, & polices
- Manage Active Directory Services, Planning and implementation of Security Policies and Create User accounts using active directory services
- Managing on-premise Active Directory services - directory management, sites and service management, domain controller’s health and services, permission and delegation, and group policy
- Supporting critical network services including active directory, DNS, DHCP, and Web services
- Experience in replication troubleshooting and hands on replication tool repaadmin, dcdiag, AD REP and disaster recovery and backup solution
- Hands on experience in place upgrade in window server 2012, 2016 and 2019
- Creating and managing windows based VMs on Azure
- Migrating on-premise physical and virtual machines on Azure using Azure migrate and Azure site recovery
- Remote login to Virtual Machines to troubleshoot, monitor, deploy applications Manage disks and backup
- Configuring Azure file share with azure file sync for sharing data between VMs
- Creating point to site, site to site VPN gateways, VNET peering and EXPRESSROUTE on Azure
- Implementing application gateway, local gateway and virtual gateway on Azure
- Managing and deploying Azure websites along with website scaling, monitoring, diagnostics etc
- Manage deployment slots and App-service plans and migrate web apps between different plans
- Implementing and managing Azure SQL server and databases and migrating on-premise SQL databases to Azure
- Implementing and managing Azure storage accounts, backup and recovery solutions
- Implementing storage encryption and security
- Implementing role-based access control in Azure for administration
- Understanding of Azure AD and syncing on-premise AD with Azure AD using Azure AD connect
- Understanding of Azure AD B2C and B2B and multifactor authentication
- Managing domains with Azure Active directory domain services
- Manage updates and patches for your Azure VMs
- Experienced in communicating with customers to accommodate customer escalations and provide quick fixes to bring the application Back to business and find the root cause of the issue and apply the permanent fix to avoid the future escalations for the same issue
- Experienced in making documentation for the issue we worked on and provide the knowledge transfer to other team members to share the workload when we get the multiple priority issues at the same time
- Raise the issues with Microsoft team if the client faces any issues while migration from on premise to azure
- Good knowledge of all priorities rickets and know how to tackle the critical incidents
- Working with inventorying reports and collections as per the client needs
- Responsibility to manage the operations team to safely meet Sla targets
- Auditing experience and incident investigation skills
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize client's satisfaction level
Azure Cloud Analyst
Intercontinental Hotel Group
05.2016 - 10.2018
- Managing Virtual machines, VNETs, azure traffic manager, storage and other infrastructure components on MS Azure
- Managing software deployment and azure vm for client
- Migration of on premise application to azure using 6R's approach
- Experienced with deployments, Maintenance and troubleshooting applications on Microsoft cloud infrastructure azure
- Resolving issue of azure for clients if L1 and L2 team are not able to resolve the problem
- Proactive planning and managing server hardware, OS upgrades, software drivers and hardware firmware upgrades
- Managing Active Directory users, groups, & polices
- Manage Active Directory Services, Planning and implementation of Security Policies and Create User accounts using active directory services
- Managing on-premise Active Directory services - directory management, sites and service management, domain controller’s health and services, permission and delegation, and group policy
- Supporting critical network services including active directory, DNS, DHCP, and Web services
- Experience in replication troubleshooting and hands on replication tool repaadmin, dcdiag, AD REP and disaster recovery and backup solution
- Hands on experience in place upgrade in window server 2012, 2016 and 2019
- Creating and managing windows based VMs on Azure
- Migrating on-premise physical and virtual machines on Azure using Azure migrate and Azure site recovery
- Remote login to Virtual Machines to troubleshoot, monitor, deploy applications Manage disks and backup
- Configuring Azure file share with azure file sync for sharing data between VMs
- Creating point to site, site to site VPN gateways, VNET peering and EXPRESSROUTE on Azure
- Implementing application gateway, local gateway and virtual gateway on Azure
- Managing and deploying Azure websites along with website scaling, monitoring, diagnostics etc
- Manage deployment slots and App-service plans and migrate web apps between different plans
- Implementing and managing Azure SQL server and databases and migrating on-premise SQL databases to Azure
- Implementing and managing Azure storage accounts, backup and recovery solutions
- Implementing storage encryption and security
- Implementing role-based access control in Azure for administration
- Understanding of Azure AD and syncing on-premise AD with Azure AD using Azure AD connect
- Understanding of Azure AD B2C and B2B and multifactor authentication
- Managing domains with Azure Active directory domain services
- Manage updates and patches for your Azure VMs
- Awareness of Microsoft Defender ATP
- Experienced in communicating with customers to accommodate customer escalations and provide quick fixes to bring the application Back to business and find the root cause of the issue and apply the permanent fix to avoid the future escalations for the same issue
- Experienced in making documentation for the issue we worked on and provide the knowledge transfer to other team members to share the workload when we get the multiple priority issues at the same time
- Raise the issues with Microsoft team if the client faces any issues while migration from on premise to azure
- Good knowledge of all priorities rickets and know how to tackle the critical incidents
- Working with inventorying reports and collections as per the client needs
- Responsibility to manage the operations team to safely meet Sla targets
- Auditing experience and incident investigation skills
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize client's satisfaction level
Junior Project Engineer
PC Solutions Pvt. Ltd.
11.2014 - 11.2015
- Successfully executed projects:
- NTPC AD migration from server 2008 r2 to 2012
- Deployment of AD, SCCM 2012r2 for Patching at Pernod Richard India, Gurgaon
- L2 Support at Interglobal Technology for Scom, Gurgaon
- Deployment of Private Cloud at Karnataka State Data Centre(KSDC)
Education
Master of Computer Application -
Guru Jambheshwar University of Science And Technology
01.2013
Skills
- Infrastructure Management
- Project Management
- System Management
- ITIL Framework
- Resource Planning
- Security Management
- ITIL Services Expertise
- Incident Management
- Change Management
- Ticket Tracking Software
- Service-Now
- Microsoft Windows Active Directory
- Network Services
- DNS
- WSUS
- DHCP
- Anti-Virus
- Hyper-V
- Vmware
- AZURE
- Office 365
- SCCM
- Powershell
Certification
- Microsoft Azure Administrator Associate
- Microsoft Azure Solutions Architect Expert
- ITIL Intermediate & trained on Service Operations
- ITIL V3 Foundation
- IIHT Cloud Professional
Languages
English
Hindi
Training
- EMS (INTUNE/ AZURE AD/ OFFICE 365/RMS), Microsoft
- VMware
Personal Information
Date of Birth: 07/24/89
Timeline
System Administrator
DXC Technologies
01.2021 - Current
Azure Cloud Senior Analyst
HCL Technologies
10.2018 - 12.2020
Azure Cloud Analyst
Intercontinental Hotel Group
05.2016 - 10.2018
Junior Project Engineer
PC Solutions Pvt. Ltd.
11.2014 - 11.2015
Master of Computer Application -
Guru Jambheshwar University of Science And Technology
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