Summary
Overview
Work History
Education
Certification
Accomplishments
Software
Timeline
Generic
RAJEEV GUPTA

RAJEEV GUPTA

Senior Program / Product Manager
Gurgaon,Haryana

Summary

An accomplished technology professional with over 20 years of experience in designing and developing Automation solutions for Enterprises.

Specializes in Designing and Development of Automation Strategies across multiple platform Web-based to Mainframes, Product Engineering, Digital Transformation, Re-engineering & Budgeting. Experience in latest industry owned best practices such as Test-Driven Development (TDD), Continuous Integration (CI) and Continuous Delivery (CD). Expertise in Automation tools like Selenium, QTP, HP-ALM etc.

Domain expertise in Banking and Financial sector for over 15 years across Credit card, Retail banking, payments, Billing, Lending and Insurance sectors. Successfully driven multiyear Automation projects spanning across (100-200) applications and were able to save/avoid cost of more than $20M annually.

Overview

21
21
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

Senior Program/ Product Manager

American Express India Pvt. Ltd
Gurgaon
11.2020 - Current

• Experience in Leading and managing large IVR related Programs/Products worth $40 M with 40+ large size teams.
• Led Automation Strategy across multiple Products and applications across American Express technologies.
• Successfully delivered multi-year Automation Program with saves of more than $10M in the card lending & Dispute management.
• Implemented DevOps model focusing on BDD, TDD, CD /CI and reduced the overall execution time by 65% to save $2.5M in just one product.
• Responsible for managing & enhancing the IVR Product roadmap & communicate the product vision for Intl IVR platform to drive product initiatives across 27 markets.

Project Manager Testing

American Express India Pvt. Ltd
Gurgaon
11.2013 - 10.2020
  • Successfully designed & developed a multiple Automation Framework catering the requirements across multiple platforms (i.e. Mainframe, Mid-range & Web based) using Selenium & HP ALM/QTP/UFT.
  • Developed Regression automation suite, Service automation /virtualization solution across multiple technology stack applications (i.e. GlobeStar, STAR & BIDW) & delivered ~3000 Automation scripts.
  • Performed code reviews and hand-on trouble shooting with the team during the development phase.
  • Successfully worked & implemented Test Data management solution for Global AR application using IBM Optim & brought ~40% efficiency from the manual approach.

Project Manager - Quality

United Health Group
Gurgaon, Haryana
02.2008 - 08.2013
  • Led a team of 40+ members across (India, US & Manila) for timely and quality project delivery along with functional, integration testing and Test automation
  • Extensive exposure in automation tools like HP QTP and Selenium delivered ~2000 automation scripts
  • Envisioning and implementing automation frameworks and test optimization techniques across the teams to reduce cost
  • Worked, managed and delivered successful projects in agile methodology & completed them with lesser cost & time
  • Pioneer in implementing various Test Optimization Techniques to reduce QA cost by using OATS, RBT, Decision table, Common Test Planning & Increased Test Productivity etc
  • Involved in high & detailed level Project Estimation for Resource Allocation using Testing Point & Use Case Estimation Models
  • Lead in setting up testing teams in different geographical locations and drive them to success. Involved in the hiring process for UHG to expand their India team at Hyderabad centre

Test Lead

Thinksoft Global Services (P) Ltd, TGS
Gurgaon
10.2006 - 11.2008
  • Team Management – Lead team of 20-45 people for SBI,TATA & GE Money Cards
  • Hands on Delivered various kinds of testing projects for System Integration Testing, User Acceptance Testing & Regression Testing
  • Creation & Review of Test ware - Test Scripts, Test Cases, Business Scenarios, Test conditions, Traceability Matrix & Data Guidelines
  • Managed requirements, test cases & defects using Mercury Quality Center
  • Worked on both Mainframes & Web Based systems
  • Guided Team in understanding business requirements & troubleshooting their Problems related to Test data, Test Execution, defects and Requirement gaps
  • Involved in regular coordination with local senior leadership to ensure effective delivery and reporting.

Quality Analyst

MarketRx India Pvt. Ltd
Gurgaon
04.2005 - 10.2006
  • Manual Testing

Quality Engineer

Computer View Pvt. Ltd
Jalandhar
01.2003 - 03.2005
  • Manual Testing

Education

Bachelor of Science - Computer Science & Engg

COLLEGE OF ARCHITECTURE IET BHADDAL
Rupnagar, Punjab
07.1998 - 05.2002

Certification

PMP

Accomplishments

· Recipient of very 1st Tribute award in American Express in 2018

· Received multiple awards for successful showcases of Automation Demos to various business stakeholders.

· Hosted Test Automation Day during Canada & US visit in 2015 & 2016, received accolades from Sr. Leadership team.

· Successfully delivered automation solutions for 16 teams in multimillion dollar project under direct supervision of AMEX IT CIO & provided a cost saves of ~ $10M.

· Achieved lowest or no attrition in last 15 years from my team. Handling biggest & seasoned team among all the peers.

· Recipient of Best Team Award for Testing portfolio in Sep 2012

· Recipient of Recognition & Appreciation for Distinguished performance in Q3 & Q4 of 2015, Q2 2017 and Q1 & Q3 2018

· Managed and led successfully Colleague engagement events with in GSG Events & Capability Central teams.

· Successfully Coordinated the very 1st & 2nd Sports Week event in AET in Aug 2014 & Nov 2015

Software

Selenium

HP ALM / QTP/UFT

JIRA / Rally

Tableau

SQL Server / Oracle

GitHub

Maven

Jenkins

Timeline

Senior Program/ Product Manager

American Express India Pvt. Ltd
11.2020 - Current

Harvard Leadership Excellence Program

07-2018

SAFe Agilist

06-2016

Project Manager Testing

American Express India Pvt. Ltd
11.2013 - 10.2020

PMP

02-2012

Project Manager - Quality

United Health Group
02.2008 - 08.2013

Test Lead

Thinksoft Global Services (P) Ltd, TGS
10.2006 - 11.2008

Quality Analyst

MarketRx India Pvt. Ltd
04.2005 - 10.2006

Quality Engineer

Computer View Pvt. Ltd
01.2003 - 03.2005

Bachelor of Science - Computer Science & Engg

COLLEGE OF ARCHITECTURE IET BHADDAL
07.1998 - 05.2002
RAJEEV GUPTASenior Program / Product Manager