Dynamic operations leader with a proven track record at Reliance Retail, excelling in inventory management and strategic sourcing. Achieved a remarkable 98.77% order fulfillment rate while optimizing costs. Skilled in vendor negotiation and team leadership, driving efficiency and compliance across diverse environments.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Cluster Manager FC Operations- North
Losung 360
06.2026 - Current
Oversaw operational and capital expenditures, ensuring budget adherence and resource optimization
Warehouse operating cost reduction by ~40%(Target)
Implemented strategies for cost reduction
Streamlined order processing time for B2C clients, enhancing customer satisfaction
Enhanced product and service value through targeted improvements and stakeholder collaboration
RTV, Return handling and inventory health improvement
Coordinated relationships with vendors
Ensured compliance with legal and statutory regulations
Contract Negotiations
Zonal Ops Manager (East, West & North zone)
TVS Automobile Solutions Ltd
02.2025 - 06.2026
Spearheading operations for approx. 14 Warehouse, 07 Dark Stores and 11 Hypermarts across North, East and West Zone of country.
Managing the Procurement and stores procedures, inventory management, sourcing & procurement of required materials.
Hired, trained, and allocated jobs for all 3PL and on-roll employees, and evaluated their performance.
Developed vendor relationships to improve supply chain efficiency and negotiate contracts.
Enhanced value through process optimization and cost reduction across area of responsibility.
Warehouse infrastructure planning, Managed scrap materials to maximize recycling and minimize waste. including e-billing, Binning, labelling, Maintaining store transactions record.
Life monitoring of all inventory items, OPEX and CAPEX Spends.
Analyzed, forecasted, and categorized fast moving, super-fast moving, slow moving, and dead items based on past and real-time data in collaboration with sales team.
Inventory controlling and Cost Rationalizations.
Inventory Manager
Reliance Retail Venture Ltd (PHARMA LOB)
02.2023 - 01.2025
Responsible for Healthy Maintenance of Inventory consisting of over 4500 Store Keeping Units worth approx. 26 Cr. ranging OTC, FMCG and Grocery and Household articles.
Reduced inventory operation costs through effective management of articles in both ambient temperature and cold chain.
Managing supply logistics for 13 stores across 9 districts in eastern Bihar.
Spearheaded cost recovery efforts by executing timely recalls of short expiry and expired SKUs, facilitating returns to vendors through rack or purchase return processes.
Analyzing, Forecasting and Categorization of the Class and Category of Fast Moving, Super-Fast Moving, Slow Moving and dead items Based on Real Time Data based upon DRR (Daily Run/ Sales Data)
Contributed to cost optimization and rationalization efforts, enabling profitable closure of FY 2022-23.
Ensured compliance with guidelines issued by regulatory bodies of Pharma & FSSAI Administration and civil institutions.
Redesigned in-house operation channels, mitigating potential business loss by achieving order fulfillment rate of 98.77% and eliminating short-pick issues.
Operation Manager- Multiple Hub Operation
01.2022 - 01.2023
Managing all operations of First Mile, Middle Mile & Last Mile of Warehouse in Upper North (Punjab) India.
Life monitoring of all inventory items including Electronic Gadgets, OTC items, Cosmetics
Managing all affairs pertaining to Cost optimization, Performance & Operations Metrics, Hub and Resources Productivity Ratio and maintaining TAT and TMS and Administration and security of Hub
Liasioning with local Administration and Civil institutions.
Local procurement, Scrap management, Cash management, Sellers and Vendors Management
3 PL manpower hiring and management/ Line haul liasioning
Hiring, training and team management of 14 supervisors, 130 associates and other employees.
Developing & negotiating with vendors & evaluating vendor’s performance.
Guiding and directing tender towards successful closure to maximize long-term contract profitability.
Conducting various meetings with the authorities to discuss pertaining to the tenders quoting and proposal.
Successfully managed Various stores like Batteries, Mechanical - Electronic Spares & equipment, Tyres & Rubberized stores, FMCG Products, Textiles, Perishable and Dry ration commodities, and many more.
Procurement/ Handling of various types of stores including FMCG, Technical Equipment & Spares, Fuel, Oil & Lubricants stores. Supervising store procedures, Life monitoring of stores, FIFO, FEFO, Scrap management and all logistics activities.
Education
Executive MBA - Business Operations
IIM- Raipur
01-2022
Company Secretary ship -
ICSI
Noida
01-2020
LLB -
MS University of Baroda
01-2016
Diploma - Automobile Engineering
IGNOU
01-2012
PG Diploma - International Business Operations
IGNOU
New Delhi
01-2011
Associate Degree - Science
IGNOU
01-2010
PG Diploma - Labour Laws
The MS University of Baroda
Skills
Strategic Sourcing & Procurement
Budget Control
Inventory Management
Material Management
Client Support
Provisioning & Procurement
HR Management
General Administration
Recruitment & Training
Multi-Cultural Team Mgmt
Grievance Management
Project Management
Commercial Contract Management
Warehouse Management
Vendor Negotiation & Management
ERP Implementation
Bid/RFP Management
Analytical Skills
Data Driven decision making
Liaison & Coordination
Leadership
ERP (MM)
Oracle
MS Word
Excel
PowerPoint
Certification
Certificate in Business Analysis, In Progress
Diploma in Material Management, 2012
Security Management of strategic Installations, 2012
Diploma in Marketing and Sales Management, DNS Regional Institute, Patna, 2021
FOSTAC CERTIFICATION 2025
Projects
Integrated Material Management On-Line System (IMMOLS), Handled since its inception into Indian Air Force in 2006.
Land Acquisition and Encroachment removal Project, Pro- actively Handled the Land Acquisition and Encroachment removal Project from Approx. 327 Acre of Air Force Land in Rampurhat (West Bengal) Locality with constant Co-ordination with the Land Revenue Departments of two states Viz. Jharkhand and West Bengal.
Personal Information
Date of Birth: 06/07/83
Major Achievements
Handled the launching and operations of 11 Hypermarts and 07 Dark stores in Northern & western part of India in automobile sector
Retrieved stock from transactional loss worth 52 Lakhs and made the yearly balance sheet by making the lost stocks saleable at Netmeds (Reliance Retail Ltd) in 2023.
Successfully concluded India’s Biggest On-line Sale (Big Billion Day) of Flipkart and adjudged the “Best DC/ Warehouse” in North in 2022 with zero Operational Loss.
Successfully coordinated the distribution and supply of essential stores across the Southwest AOR of IAF during Covid-19 Pandemic.
Successfully handled the implementation of Hindi as official language in Newly raised administrative unit in Air Force as per Official Language Act 1984.