Rajeev Rastogi
AI Solutions Architect
Noida,UP
Summary
Strategic Architect with 16 years of experience in designing and implementing enterprise-scale AI and cloud-native solutions. Expertise in Azure AI Foundry, Agentic AI, and digital transformation across BFSI, telecom, and healthcare sectors. Delivered AI solutions enhancing operational efficiency, improving customer satisfaction, and driving automation through intelligent agents. Skilled in stakeholder management, enterprise architecture governance, and leading global delivery teams.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Technical Solutions Architect
Mphasis.ai
09.2023 - Current
- Architected Agentic AI workflows on Azure AI Foundry to streamline processes, achieving a 30% reduction in manual intervention.
- Designed and deployed GenAI-powered chatbots with guardrails, improving CSAT scores by 20%.
- Led CCaaS modernization with Kore.ai XO and NICE CXone, achieving 99.95% uptime and cutting support costs by 25%.
- Built RAG pipelines with LangChain, OpenAI, and Pinecone; deployed high-performance backend systems using Python/FastAPI to enhance data processing capabilities.
- Delivered Power BI dashboards that identified key insights, contributing to $300K in efficiency gains in sales analytics.
- Org: Mphasis.ai
- Projects: CEAT, Ayyens, Trexis, DocuSign, Playtika,HPI,Cigna
- Role: Technical Solutions Architect
- Duration: Sep 2023 – till Date
Technical Solution Architect
HCL Technologies
10.2021 - 08.2023
- Decomposed monolithic applications into microservices, clarifying module boundaries and prioritizing services based on business impact.
- Defined APIs, contracts, and data ownership for each microservice, ensuring proper Domain-Driven Design (DDD) and bounded contexts.
- Migrated monolithic databases to polyglot persistence, implementing databases per service to enhance scalability and maintainability.
- Handled distributed transactions with sagas and event-driven patterns, ensuring data consistency across microservices.
- Implemented centralized logging (ELK), monitoring (Prometheus/Grafana), and tracing (Jaeger/Zipkin) to enhance observability and reliability.
- Org: HCL Technologies
- Projects: J&J, P&G, Pearson
- Role: Technical Solution Architect
- Duration: Oct 2021 – Aug 2023
Technical Referent
Sopra Steria India
07.2018 - 10.2021
- Architected risk management solutions for Commerzbank using Java, REST APIs, Kubernetes, and Docker.
- Implemented CI/CD pipelines and integrated LDAP authentication with Workday, streamlining HR data synchronization.
- Collaborated with DevOps and InfoSec to achieve compliance and maintain audit readiness.
- Org: Sopra Steria India
- Project Name: Oprisk, SLS (Commerzbank, DB)
- Role: Technical Referent
- Duration: July 2018 – Oct 2021
Technical Lead
HCL Technologies
07.2015 - 03.2018
- Developed modular Django views and RESTful APIs to support dynamic user interactions and service orchestration.
- Integrated real-time data flows and admin dashboards for managing user sessions, configurations, and analytics.
- Conducted performance profiling with Grinder and Wireshark, identifying latency bottlenecks and network overhead to enhance application performance.
- Applied optimization techniques such as query tuning, caching strategies, and asynchronous task handling, resulting in improved application responsiveness.
- Collaborated with DevOps to streamline deployment and CI/CD integration, accelerating release cycles and improving development workflow.
- Org: HCL Technologies
- Projects: Micollab Suite Application Services, Mitel
- Role: Technical Lead
- Duration: July 2015 – March 2018
Sr. Analyst
Accenture Services
01.2014 - 07.2015
- Developed backend components using Java and J2EE frameworks, adhering to Agile sprint cycles and story point estimates.
- Aligned priorities and resolved blockers through active participation in daily stand-ups, sprint planning, and retrospectives.
- Identified and resolved bugs early by collaborating with testing teams on unit and integration testing.
- Used JUnit and logging tools to validate functionality and trace issues across modules.
- Maintained code quality and version control with Git and Maven, ensuring smooth contributions to continuous integration pipelines.
- Org: Accenture Services
- Projects: L2Tool RHC, Disney
- Role: Sr. Analyst
- Duration: Jan 2014 – July 2015
Consultant
Fujitsu Consulting India
04.2011 - 01.2014
- Developed backend components and business logic using Java and J2EE frameworks.
- Contributed to Agile ceremonies, enhancing team alignment through effective sprint planning, daily stand-ups, and retrospectives.
- Collaborated with QA teams to identify and resolve potential bugs early, enhancing software reliability through unit and integration testing.
- Used JUnit and logging frameworks to validate functionality and improve traceability.
- Maintained code quality and version control with Git and Maven, supporting continuous integration workflows.
- Org: Fujitsu Consulting India
- Projects: IBPM (Interstage Business Process Manager), UBS
- Role: Consultant
- Duration: April 2011 – Jan 2014
Software Engineer
Vserv Business Solutions
08.2010 - 02.2011
- Executed end-to-end implementation of User Story within the Java and J2EE framework under Agile principles.
- Collaborated with testing teams to identify and resolve potential bugs
- Developed, coded, and tested unit and integration components.
- Worked at Vserv Business Solutions
- Projects: Automated Testing Tool, centric consulting
- Served as Software Engineer
- Duration: Aug 2010 – Feb 2011
Education
Master of Computer Applications (MCA) -
IGNOU
New Delhi01-2010
Post Graduate Diploma - Computer Applications (PGDCA)
IGNOU
New Delhi01-2009
Bachelor of Science (BSc) - undefined
Rohilkhand University
Bareilly01-2004
Skills
Generative AI
AI Workflow Design
Cloud architecture
Programming languages
Multichannel Integration
MLOps & DevOps
Product leadership
Domain-Driven Design
Accomplishments
- Directed cloud-native modernization programs reducing operational costs by 30% and enabling 24/7 availability across 3 continents.
- Spearheaded GenAI adoption in enterprise chatbots, cutting support costs by 25% and improving customer satisfaction scores by 20%.
- Led global agile teams (50+ engineers) across India, US, and Europe, improving sprint predictability by 40% and delivery velocity by 25%.
- Partnered with CXOs to align technology roadmaps with business priorities, ensuring compliance and accelerating digital transformation.
- Established enterprise architecture standards across BFSI clients, reducing tech debt and improving maintainability by 35%.
Certification
Prompt Engineering & Kore.ai Agentic AI, AZ 900: Microsoft Azure Fundamentals, AI 900: Microsoft AI Fundamentals, UI Path Level 1 & 2 Level, Business Analyst Training, Kore.ai Experience Optimization Platform Developers Basic Training, Kore.ai Virtual Assistant Platform Developers Advanced Training
Timeline
Technical Solutions Architect
Mphasis.ai
09.2023 - Current
Technical Solution Architect
HCL Technologies
10.2021 - 08.2023
Technical Referent
Sopra Steria India
07.2018 - 10.2021
Technical Lead
HCL Technologies
07.2015 - 03.2018
Sr. Analyst
Accenture Services
01.2014 - 07.2015
Consultant
Fujitsu Consulting India
04.2011 - 01.2014
Software Engineer
Vserv Business Solutions
08.2010 - 02.2011
Bachelor of Science (BSc) - undefined
Rohilkhand University
Post Graduate Diploma - Computer Applications (PGDCA)
IGNOU
Master of Computer Applications (MCA) -
IGNOU