RAJENDRA CHOUDHARY

JAIPUR

Summary

Forward-thinking Process Specialist with advanced knowledge of business processes and specialized experience in using statistical analysis techniques, software, and efficiency-focused strategies to continuously improve operational efficiency and performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning to contribute to organizational success.

Overview

years of professional experience

Work History

Process Specialist

INFOSYS BPM

JAIPUR

01.2020 - Current

Providing comprehensive documentation for operational procedures, workflows, and best practices.
Spearheaded impactful training programs that equipped teams with the best practices, promoting a supportive work atmosphere.
Developed strong customer relationships by maintaining open lines of communication throughout the origination to closing process.
Evaluated loan applicants' financial information, such as income, assets, liabilities, and credit history to identify potential risks.
Carried out comprehensive quality checks on closed loans to validate their accuracy.
Verified the accuracy and completeness of processed loans by conducting quality control checks.
Delivered comprehensive training on company procedures and loan processing software to newly hired loan processors.
Engaged with third-party vendors in order to meet and surpass loan closing criteria.

Education

MBA - Finance & Marketing

Poornima University

Jaipur

06-2021

Bachelor of Arts - Liberal Arts and General Studies

Rajasthan University

Jaipur

07-2018

Skills

Process Automation
Process Improvement
Presentations

Dispute Resolution
Lean Six Sigma

Languages

English

First Language

Accomplishments

R&R Awards
Spot Awards
I-Star Award
Appreciation from client and senior Managers

Projects

Moss- Recently worked on $60000 project in Mortgage banking.
Mortgage Origination.

Timeline