RAJENDRA S SUVRANA
Udupi
Overview
12
12
years of professional experience
Work History
Cluster Manager Forex Department
Muthoot Fincorp Ltd
09.2024 - Current
- Implemented trending initiatives to help drive sales across cluster.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Maintained compliance with company policies, industry regulations, and best practices across all departments in the cluster.
- Conducted mandatory health, safety and maintenance checks in cluster shops.
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Streamlined communication channels between departments, fostering a collaborative work environment for all team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
AUTO LOAN MANAGER
HDFC BANK LTD
02.2023 - 07.2024
- Responsible for approving all finance deals and doing negotiations with customers when necessary
- Responsible for establishing network of lenders that offered the best possible deals to the dealership and customers
- Responsible for evaluating lender network once a month and making any moves that would benefit the dealership
- Responsible for developing promotions that could be used by marketing to bring in more business
Deputy Manager
AXIS BANK LTD
05.2020 - 01.2023
- Ensured compliance with all applicable banking regulations
- Achieve annual targets for branch set in AOP (Annual operative plan)
- Keep up to date with product to provide suitable advice to the customers
- Reduce the waiting time for customers in branch
- Increase the customer satisfaction
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments and selling cashier's checks
- Responsible for dealing with external and internal auditors for inspections and compliance
Customer Relationship Manager
THOMAS COOK INDIA LTD
12.2016 - 03.2020
- Leads and directs an institution's foreign exchange function
- Take overall responsibility for foreign exchange strategy, policies and procedures, and ensures compliance with government laws and regulations
- Managing relationships with clients by providing support, information, and Develops major goals to support broad functional
Senior Sales Officer
HDB FINANCIAL SERVICES
04.2016 - 11.2016
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
- Identifies product improvements or new products by remaining current on industry trends, market
- Contributes to team effort by accomplishing related results as needed
BUSINESS SUPPORT EXECUTIVE
MUTHOOT FINCORP LTD
09.2013 - 03.2016
- To ensure Seamless branch business and operations, mitigate transactional and operational risk
- Conduct internal Audit in regular intervals
- Contribute to the fulfillment of branch business and organization objectives and goals
- Promotes the products and services, consistancy cross-sells bank products at every opportunity
- Physical Verification of day today transaction and valuables
Education
BBM -
Mangalore University
Mangalore01.2011
PUC -
Govt PU College Udupi
Udupi01.2008
Skills
- Excellent inter-personal skills
- Good command over spoken and written English
- Ability to get the work done through at a given time
- Decision making based on professional ethics
- Ability to work under pressure to meet deadlines
- Proficiency in liaising with people at different levels
- Exceptional computer skills
Languages
ENGLISH
HINDI
KANNADA
TULU
Timeline
Cluster Manager Forex Department
Muthoot Fincorp Ltd
09.2024 - Current
AUTO LOAN MANAGER
HDFC BANK LTD
02.2023 - 07.2024
Deputy Manager
AXIS BANK LTD
05.2020 - 01.2023
Customer Relationship Manager
THOMAS COOK INDIA LTD
12.2016 - 03.2020
Senior Sales Officer
HDB FINANCIAL SERVICES
04.2016 - 11.2016
BUSINESS SUPPORT EXECUTIVE
MUTHOOT FINCORP LTD
09.2013 - 03.2016
BBM -
Mangalore University
PUC -
Govt PU College Udupi
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