Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rajendra Suvarna

Bhayli

Summary

A passionate, accomplished professional with a diverse background in sales/marketing and recruiting. Versatile team player with 15+ years of experience in Communication and B2B environment. Account and Delivery Manager with over 8 years of recruiting experience. Successful in multiple roles and management responsibilities while personally accelerating revenue growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Delivery/Account/Resource Manager

Sterling-Hoffman / Ian Martin Group.
Oakville/Vadodara
02.2014 - 05.2024
  • Managed an entire division that deals with industries such as Life sciences, Food & Beverages, Industrial, IT, Aviation/Aerospace, Logistics & Transportation, Accounting & Finance, Civil engineering, Manufacturing, and engineering.
  • Trained recruiters and the research team to enhance their knowledge across various industries.
  • Conducted research and analysis of resource requirements for each project.
  • Types of positions worked on:

- Life sciences: Scientist, Registered Nurse, Research assistant, Medical Director, Scientific Director, Microbiologist, Lab technician, Lab Manager, Process engineer, CRA, Biomedical engineer, Technical writer, Clinical Data Manager, Chemical engineer, Regulatory affairs, QA, QC, R&D, etc.

- IT: Systems engineer, Java developer, Frontend Developer, Full-stack Developer, Cloud Engineer, Security Analyst, AIM Engineer, Data Scientist, Architects, etc.

- Engineering: Mechanical Engineer, Design Engineer, Controls Engineer, Field Service, Engineering Manager, Electrical Engineer, Hardware Engineer, Firmware Engineer, etc.

- Accounting & finance: Controller, Accounting Manager, Cost Accountant, AP, AR, CPAs, Financial Analyst, FP&A Manager, Auditor, etc.

- Civil Engineering: Construction Manager, Project Manager, Civil Engineer, Estimators, Commissioning Engineer, Structural Engineer, etc.

- Manufacturing: Production Manager, Manufacturing Engineer, Maintenance Manager, Inventory Control, Operations Manager, Warehouse Manager, Supply Chain, etc.

  • Served as SME for Lifesciences (Clinical, R&D, Regulatory, Clinical Research, Analytics, etc.). And food industry as well.
  • Prep-up and Follow-up calls to candidates during the interview rounds.
  • Account management for multiple clients.
  • (Direct and MSP/VMS)
  • Managed MSP accounts through VMS systems such as Fieldglass, Beeline, etc.
  • Train new employees in regard to industry knowledge and recruiting.
  • Establish recruiting strategies and analyze candidates' strengths.
  • Responsible for developing a focused candidate pipeline.
  • Managed a team of recruiters and a research group.
  • Most utilized tools include in-house resume databases, CareerBuilder, Monster, Bullhorn, LinkedIn, Indeed, Zoom info, and other resume search engines.
  • Supported Marketing team to showcase relevant resumes to potential clients
  • Carry out reference checks

Achievements

  • Offered a Team lead position within 8 months of my joining
  • Started with this firm as a recruiter, and was promoted to Team leader, and then to VP Delivery within the first 3 years.
  • Established an entire division (SH division) that worked on Engineering, IT, Transportation, Industrial, and other verticals.
  • Recruited and built a team of recruiters and research associates
  • SH Division was formed in 2018 and has achieved the budget target to date.

Presales/Senior Customer Service Representative

Hexpress Healthcare Ltd/ Darshan Softech.
London/Vadodara
05.2011 - 11.2013
  • Handling incoming and outgoing calls, and processing payments for customers.
  • Up-selling companies' products to existing and new customers
  • Resolving customer query
  • Maintaining reports
  • Preparing documents to defend chargebacks.

Sr. Timesheet Executive

Collabera Inc.
Vadodara
08.2009 - 05.2011
  • Handling Time sheets for about 4000 consultants
  • Working with the Operations team which handles project across the country
  • Solving critical issues for the consultants
  • Had to make sure all the tasks were performed in the legal time period without any margin of error

Team Leader (Telecollection)

Encircle Payment Solution.
Doral/Vadodara
02.2005 - 08.2009
  • Collecting debt from defaulters, mainly those who were involved in bouncing checks.
  • Educating/coaching new trainees in the team and ensuring that the task is completed within the boundaries of the law.
  • Allotment of tasks to the team members, and to make sure that the daily target is also achieved.
  • Assisting managers to rework the business process to reduce input costs
  • This mainly involves cutting costs in skip-tracing expenses, which form a major part of collections.
  • Handled high-dollar collection for about 4 years.

Education

Don Bosco High School
Vadodara, Gujarat

Skills

  • Attention to detail
  • Supervision and leadership
  • Subject matter expert
  • Team building
  • Communication
  • Multitasking
  • Skillful
  • Active listening
  • Negotiating
  • Problem-solving
  • Project Management
  • Candidate Mining
  • Talent management

Certification

  • AI Automation in MS Excel

Timeline

Delivery/Account/Resource Manager

Sterling-Hoffman / Ian Martin Group.
02.2014 - 05.2024

Presales/Senior Customer Service Representative

Hexpress Healthcare Ltd/ Darshan Softech.
05.2011 - 11.2013

Sr. Timesheet Executive

Collabera Inc.
08.2009 - 05.2011

Team Leader (Telecollection)

Encircle Payment Solution.
02.2005 - 08.2009
  • AI Automation in MS Excel

Don Bosco High School
Rajendra Suvarna