Rajendra Yadav
Shuklawas Rajasthan Jaipur
Summary
Results-driven assistant manager with over 12 years of experience in restaurant operations. Expertise in staff management, compliance monitoring, and implementing customer service initiatives. Committed to improving team efficiency and guest experiences.
Overview
12
12
years of professional experience
Work History
Asst Manager
Saptagiri Restaurant Pvt. Ltd.
MUMBAI MAHARASTRA
03.2014 - Current
- Assisted in managing daily operations of a busy restaurant environment.
- Coordinated staff schedules to maximize coverage during peak hours, ensuring smooth operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer service inquiries and complaints promptly, enhancing overall guest experience.
- Implemented customer service initiatives that improved guest satisfaction and loyalty.
- Trained new employees on service standards and company policies.
- Developed training materials to improve team performance and efficiency.
- Oversaw inventory management and ensured proper stock levels were maintained.
- Monitored compliance with health and safety regulations in food handling practices.
- Resolved conflicts between team members in an effective manner.
Education
Secondary Education
VIVEKANAND SR SEC ADARSH VIDHYA MANDIR NARENDRA
RAJASTHAN JAIPUR03-2016
Skills
- Inventory management
- Financial oversight
- Compliance monitoring
- Promotional strategy
- Employee supervision
- Staff management
- Employee training
- Staff training and development
- Customer service
- Customer relations
- Team collaboration
- Time management
Languages
English
Intermediate (B1)
B1
Hindi
Native
Native
Timeline
Asst Manager
Saptagiri Restaurant Pvt. Ltd.
03.2014 - Current
Secondary Education
VIVEKANAND SR SEC ADARSH VIDHYA MANDIR NARENDRA