Results-driven Supply Chain and Operations Leader with 14+ years of experience in project execution, supply chain planning, inventory optimization, demand and capacity planning, warehouse operations, process automation, analytics, and cross-functional leadership. Proven track record of leading large transformation initiatives across e-commerce and retail supply chains, improving service levels, productivity, inventory accuracy, and operational efficiency. Experienced in collaborating with Planning, Procurement, IT, Finance, Logistics, and 3PL partners to deliver business-critical projects and continuous improvement.
Overview
4
4
years of professional experience
Work History
Warehouse Manager – B2C
Puma Sports India Pvt Ltd
08.2024 - Current
Lead supply chain operations supporting 14 online marketplaces while ensuring service level achievement and inventory availability.
Drive demand and capacity planning for peak sales events by aligning manpower, inventory, and logistics resources.
Lead cross-functional transformation initiatives with Planning, IT, Finance, Customer Service, and 3PL partners.
Implement process automation and KPI dashboards to improve productivity and operational visibility.
Perform root cause analysis and implement corrective actions for SLA, inventory, and fulfillment issues.
Lead inventory optimization, cycle count governance, and continuous improvement projects.
Assistant Manager – Control Tower / Warehouse Operations
Scootsy Logistics (Swiggy Instamart)
06.2022 - 08.2024
Managed warehousing and middle-mile operations across ~28 warehouses and 102 dark stores.
Optimized inbound, inventory, returns, and transportation processes.
Developed SOPs and standardized operating procedures to improve operational performance.
Supported expansion projects and supply chain network optimization.
Education
MBA - Operations & Retail Management
B.Com -
Skills
Project Management
Program Management
Supply Chain Planning
Demand Planning
Inventory Optimization
Capacity Planning
Forecast Analysis
Risk Management
Stakeholder Management
Process Improvement
Continuous Improvement
Business Analytics
SAP ERP
Warehouse Management Systems (WMS)
Cross-functional Leadership
Lean Six Sigma
Root Cause Analysis
KPI Management
Process Automation
Vendor & 3PL Management
Target Roles
Project Manager
Supply Chain Planner
Program Manager
Supply Chain Transformation
Next Enhancement
This is Version 1 of a premium ATS-friendly resume. A final executive version should include quantified achievements (cost savings, productivity improvements, SLA improvements, project portfolio, certifications, and major projects) tailored to each target role.
Professional Highlights
Led strategic supply chain improvement initiatives across multiple organizations.
Extensive experience in inventory optimization, warehouse transformation, and process automation.
Strong stakeholder management across Operations, Planning, IT, Finance, Procurement, and Logistics.
Experienced in data-driven decision making using KPIs and operational analytics.
Timeline
Warehouse Manager – B2C
Puma Sports India Pvt Ltd
08.2024 - Current
Assistant Manager – Control Tower / Warehouse Operations